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When it comes to increasing workplace safety and reducing Workers’ Compensation Insurance costs, your mind may immediately go to improving safety among construction workers, drivers, or maybe factory workers. These occupations are notoriously dangerous. We often hear about a worker breaking his or her leg after a fall or sustaining a concussion after being struck by something.

These are legitimate safety concerns. But there is another threat to safety that many employers overlook – workplace ergonomics, which can cause musculoskeletal disorders (MSDs) and be just as costly to employers.

MSDs are injuries, pain, stiffness, tingling, burning, cramping, or discomfort in the musculoskeletal system, which includes muscles, nerves, tendons, joints, and ligaments. The disorder can affect your neck, shoulders, arms, legs, feet, hands, and the upper and lower back. Examples of MSDs include muscle sprains, arthritis, carpal tunnel syndrome, and tendinitis.

This disorder can be caused by acute trauma like a car accident, but bad ergonomics, such as repetitious motions, vibrations, and awkward postures, can also cause MSDs.

If your employees work in a relatively safe work environment, such as an office, you may not spend much time thinking about how you can improve safety to lower your Workers’ Comp costs. If the majority of your employees work in environments where other types of injuries are more prevalent, you may dismiss the impact of MSDs on Workers’ Compensation Insurance costs.

You may want to re-think either of those attitudes.

The Cost of Workplace MSDs

An estimated 126.6 million Americans are affected by MSDs, according to Science Daily. That’s one in two adults. The cost of the disorder is estimated at $213 billion every year.

And workplaces are not immune to the impact of the disorder. According to ErgoPlus, MSDs account for almost 400,000 injuries every year, account for one-third of all WC costs and result in 38% more lost time than the average injury or illness.

MSDs often result in chronic pain, disability, and mobility issues. The World Health Organization reports that MSDs are the second largest contributor to disability worldwide. The direct cost of MSDs in the workplace is about $20 billion, but the indirect costs, such as lost productivity, product defects, etc. can be much higher.

Employers and employees can work together to reduce MSD risk factors by understanding ergonomics and taking steps to minimize the risks

What is Ergonomics?

Ergonomics is the science of increasing efficiency and reducing discomfort by helping the job fit the worker instead of trying to fit the worker to the job. It can involve engineering controls, such as improving the design of tools or workspaces or automating certain processes. That could mean providing workers with ergonomically friendly accessories such as adjustable tables or chairs, footrests, or lumbar support.

Administrative controls can include actions such as job rotation, reviewing injury logs, and providing employee education, such as discussions on MSD risk factors, how to be mindful of postures, and how to avoid awkward positions.

Reduce MSDs in the Workplace

The first step to reducing MSDs is to learn how to recognize the risk factors, which include highly repetitive tasks, high-force loads that increase muscle effort, and awkward or sustained awkward postures.

ErgoPlus offers this advice to help reduce the risk of MSDs:

1. Maintain a Neutral Posture by keeping the body aligned and balanced when sitting or standing.
2. Work in the Power or Comfort Zone, which means lifting close to the body between the mid-thigh and mid-chest.
3. Allow for movement or stretching if you’re working for long periods of time in a static position.
4. Reduce excessive force
5. Reduce repetitive or excessive motions
6. Minimize contact stress, which is caused by continuous contact or rubbing between sharp or hard objects and body tissue
7. Reduce excessive vibration
8. Provide adequate lighting

Lower Your Workers’ Compensation Insurance Costs

Whether you work in a highly dangerous or a relatively safe industry, your workers can be affected by musculoskeletal disorders, which costs both you and the injured worker big time. Learn to recognize ergonomic risk factors and how to reduce the risk of MSDs to improve the safety of your workplace and the well-being of your employees and lower your Workers’ Compensation costs.

Another way to save on WC costs is to work with an agent who can help you identify potential risks and has experience with Workers’ Compensation Insurance, like the independent agents at American Insuring Group.  Why not give us a call at (800) 947-1270 or (610) 775-3848 or connect with us online?

Keeping workers safe helps businesses save money with lower Commercial Insurance costs, higher productivity, higher employee morale, and more. There is one hazard in many workplaces that is easily overlooked – Ototoxicant chemicals.

Exposure to Ototoxicant chemicals can cause hearing loss or balance issues, even if workers are not exposed to loud noises. The risk of hearing loss increases when workers are exposed to both ototoxicant chemicals and elevated levels of noise. One study found that “exposure to organic solvents along with exposure to loud noise on the job, and smoking each increased a worker’s risk of hearing loss by 15-20%.”

Depending on the dose of the chemical, the length of exposure, and the noise level, the hearing loss can be temporary or permanent. According to the CDC, chemicals tend to affect the more central portions of the auditory system, which not only make the sound less loud but also distort words, making word-recognition more challenging.

Plus, any health and safety professionals are concerned that hearing losses caused by ototoxicants can go undetected because many hearing tests don’t indicate the cause of hearing losses.

Hearing loss can cause accidents, increasing the number of workers’ compensation claims, which could have a direct result on how much you pay. Plus, employees can file a complaint with OSHA if they believe their working conditions are “unsafe or unhealthful,” and you could be held liable for an employee’s hearing loss.

Who is at Risk?

Ototoxic chemicals can be found in pesticides, solvents, metals, and pharmaceuticals. Hearing loss can occur through inhalation, ingestion, or skin absorption of the chemical. 

According to the CDC, workers in manufacturing, mining, utilities, construction, and agriculture are more likely to be exposed to ototoxic chemicals. Activities that often add a high level of noise exposure along with the exposure to ototoxicant may include:

• Printing
• Painting
• Construction
• Manufacturing occupations in subsectors such as machinery, petroleum, fabricated metal, and more
• Firefighting
• Weapons firing
• Pesticide Spraying

Prevention of Hearing Loss Due to Ototoxic Exposure

Your first step should be to identify if there are ototoxicants in your workplace. Ototoxicants include toluene, styrene, carbon monoxide, acrylonitrile, and lead. Review Safety Data Sheets for ototoxic substances.

“When specific ototoxicity information is not available, information on the chemical's general toxicity, nephrotoxicity, and neurotoxicity may provide clues about the potential ototoxicity,” the Occupational Safety and Health Administration (OSHA) states. “Most chemicals that are known to affect the auditory system are also neurotoxic and/or nephrotoxic. Information on whether a chemical produces reactive free radicals could also give some clues about the agent's potential ototoxicity.”

If you can replace the hazardous chemical with a less toxic chemical, that can reduce your workers’ exposure to ototoxicants. If that is not possible, use engineering controls to limit exposure. Controls can include enclosures and isolation to both ototoxicants and noise. Good ventilation also helps control exposure to hazardous chemicals like ototoxicants.

You should also provide appropriate personal protective equipment (PPE) to employees who are at risk of exposure. Avoid absorption into the skin with chemical-protective gloves, aprons, arm sleeves, etc. Also, provide hearing protection if workers are exposed to high levels of noise.

OSHA also requires that employers provide health and safety information along with training for employees who are exposed to oxotoxic and other hazardous materials.

More Ways to Lower Your Commercial Insurance Costs

Creating a safer work environment will help you save on Commercial Insurance costs, such as Workers’ Compensation Insurance and Liability Insurance. Finding the right insurance agent can also help you save on Commercial Insurance costs.

American Insuring Group specializes in Commercial Insurance, and as independent agents will check with several companies to ensure that you get the best price on all your Commercial Insurance needs.  Give us a call at (800) 947-1270 or (610) 775-3848 or connect with us online to see if we can help lower your Commercial Insurance Costs.

If you are a restaurant owner or manager, you already understand how vital a clean kitchen is to the safety of your customers. But have you ever considered how a clean kitchen can save you money, such as lowering your restaurant insurance and litigation costs?

Unfortunately, with so many other responsibilities, keeping a restaurant kitchen clean can be a real challenge. Having a cleaning and sanitizing process in place (and strictly enforced) can help make the process much easier.

First, we’re going to remind you why a clean kitchen is key to any restaurant's success and then provide some tips to help you create a cleaning and sanitizing process for your restaurant.

4 Reasons to Maintain a Clean Restaurant:

Keep Your Customers Safe

The obvious reason to keep restaurants – from kitchens to dining tables - impeccably clean is to avoid cross-contamination and food-borne pathogens that can make your customers sick. Also, a buildup of grease that is not properly cleaned can cause a fire putting employees, customers, and your bottom line at risk.

Pass Restaurant Health Inspections

Health inspections are real and can occur at any time – typically one to four times a year. Having a process in place to keep your restaurant clean helps ensure that your restaurant passes health inspections and helps you avoid fines (or closure) if you don’t pass inspection.

Two of the most common health code violations are poor kitchen sanitation and cross-contamination that can lead to food illness; therefore, maintaining a clean restaurant at all times should be your goal.

Maintain a Good Reputation

Having a clean restaurant – both front-of-house areas and behind the scenes - is imperative to your restaurant’s reputation. People will not dine at a visibly dirty restaurant (at least not more than once), and having your restaurant shut down because of a health violation doesn’t exactly instill confidence in your customers.

Keep Restaurant Costs Down

A clean restaurant can help minimize the cost of legal fees and medical costs; thereby, helping to lower your restaurant insurance costs. Plus, a sanitized and clean kitchen helps cut down on food waste.

How to Maintain a Clean Restaurant?

One of the biggest challenges when it comes to sanitation and food safety is the control of bacteria, parasites, viruses, toxins, chemicals, and pathogens like Norovirus and Listeria, which can result in food-borne illness.

On average, one in ten people will become ill, and 420,000 will die every year after eating contaminated food, according to the World Health Organization (WHO).

Food contamination can occur at any time during food production, distribution, and preparation. Any surface that touches food must be regularly cleaned and sanitized – including countertops, cutting boards, dishes, utensils, flatware, tables, microwaves, and even high chairs.

Having a cleaning and sanitizing process in writing, training all employees on that process, and enforcing that process are key to a clean restaurant. Here are some tips for developing that process in your restaurants.

Basic Steps to Clean All Surfaces:

1. Remove debris from the item by scraping or rinsing it.
2. Remove soil by washing the object in detergent.
3. Rinse with hot water.
4. Sanitize with a chemical sanitizer or hot water (180F) to reduce pathogens. Sanitization reduces 99.999% of pathogenic microorganisms.
5. Air dry. Do not rinse or use a towel to dry it after it has been sanitized.

What Should Be Cleaned and When?

While preparing food, cooks should practice basic food safety procedures, such as switching cutting boards and brushing grills between cooking fish, poultry, and red meat.

Tasks performed after each shift should include tasks such as cleaning cooking equipment; washing utensils, plates, and glassware; and sweeping and mopping the floors.

Daily tasks include cleaning out grease traps and running hood filters through the dishwasher.

Weekly tasks should include emptying, washing, and sanitizing reach-in coolers; cleaning coffee machines; and using drain cleaners on floor drains.

Monthly tasks should include things like cleaning freezers, emptying and sanitizing ice machines, washing walls and ceilings, and wiping down storage areas.

There are also annual tasks (that aren’t exactly cleaning but are important), some of which may require a professional, such as checking the fire suppression system, fire extinguishers, the hoods, and pilot lights on gas equipment.

The Webstaurantstore offers a printable checklist that you can start with, but creating checklists specific to your restaurant ensures that everything is covered.

Want to Save Even More on Your Restaurant Insurance?

American Insuring Group specializes in restaurant insurance and offers an extensive blog that provides information about how you can save on restaurant insurance. Plus, as independent agents, we can compare costs with several companies to ensure that you get the best price.  Give us a call at (800) 947-1270 or (610) 775-3848 or connect with us online.

If you’re trying to set your restaurant apart, you may consider offering valet service. This service could make sense if you have limited parking at your restaurant or just want to offer a service that goes above and beyond what is expected.

If you decide that valet service is something that you want to offer your customers, do a little research first to understand your risks and how to protect your restaurant from those risks.

Parking lots and garages may seem like safe places, but it’s that false sense of security that contributes to the fact that one out of every five motor vehicle accidents takes place in a parking lot. Tens of thousands of accidents occur in parking lots and garages every year, resulting in hundreds of deaths and thousands of injuries, along with property damage to vehicles and structures, according to the National Safety Council.

The good news is that the right Restaurant Insurance coverage can help protect your restaurant from liability, injuries, and damage these accidents cause.

Valet Service Options and the Risks

If you decide to hire your own drivers, they become your employees, which means your restaurant is held liable for their actions. Therefore, you would want to make sure that your Commercial Liability Insurance for your restaurant covers any incidents.

The advantage of hiring your own drivers is that you have control over who is hired to drive your customers’ vehicles and how they are trained.

Here Are Three Save Driving Tips to Share With Your Drivers:

1. Slow down – Don’t drive any faster than 5-10 mph unless there are posted speed limits.
   
   
2. Pay Attention – Pay attention to pavement markings and traffic signs. Use extra caution while backing out of a space. Every year, about 300 deaths and 18,000 injuries are caused by drivers backing out of parking spaces and driveways. Watch for pedestrians and other cars, and take advantage of backup cameras available in most cars today.
   
   
3. Don’t Get Distracted – Don’t text while driving or walking in a parking lot or garage.

The second option is hiring a third-party company, which significantly lowers your risk but does take away your control of the hiring and training of drivers. You would still need insurance to protect your property if a driver causes damage.

Restaurant Insurance Options for Valet Service

Here are some types of insurance you may want to consider if you decide to add valet services for your restaurant:

• Commercial General Liability (CGL)– CGL should cover damage to customers’ cars caused by your driver.
• Workers Compensation – State laws require most businesses that have employees to have WC Insurance. It pays medical expenses and lost wages incurred if an employee is injured on the job along with legal costs if an employee sues you over the injury.
• Employee Dishonesty – This insurance covers lost or stolen items in a customers’ vehicle, which is not covered by CGL.
• Garage Liability Insurance – This is a type of umbrella policy that adds a layer of protection to your General Liability Insurance and helps protect your business from property damage and bodily injury
• Garage Keepers Coverage – This insurance covers damage to your customers’ vehicles.

As with any insurance policy, there are exclusions and limitations to these types of insurance. For example, if your driver parks and locks the vehicle properly and it is vandalized, broken into, or receives weather-related damage, your insurance would NOT cover it. The vehicle owner’s insurance should cover in that situation.

A Good Insurance Agent Can Help You With All Your Commercial Insurance Needs

The independent agents at American Insuring Group specialize in commercial insurance, including Restaurant Insurance. Plus, as independent agents, we check with multiple insurance companies to ensure that you get the right coverage at the best price.  Give us a call at (800) 947-1270 or (610) 775-3848 or connect with us online.

There is no denying that we live in a litigious society, and restaurants are not immune to lawsuits. In fact, the very nature of the business often makes them more vulnerable to lawsuits. Don’t believe us?

The 1993 case of a woman suing McDonald’s (and winning $2.86 million) after spilling hot coffee on herself is still fresh in many business owners’ minds. But it doesn’t end there. Check out Eater’s article “The Five Pettiest Lawsuits Against Fast-Food Chains” where you’ll read about Starbucks getting sued for putting ice in iced drinks and Subway being sued for 11-inch sandwiches.

That’s not to say there aren’t genuinely legitimate lawsuits. Someone slips and falls on a spill that wasn’t cleaned up, or someone gets food poisoning from food that was improperly prepared at a restaurant.

The bottom line is that every restaurant is at risk of being sued. Which is why restaurant owners must take steps to 1) prevent those lawsuits and 2) protect themselves with the right Restaurant Liability Insurance in the event of a lawsuit.

How to Prevent Lawsuits

You may not be able to prevent every lawsuit – freak accidents do happen – but there is a lot you can do to prevent most of them. Here are six tips:

1. Train your employees well including safety and customer service
2. Create a culture of safety
3. Maintain consistent processes and quality in your food prep
4. Treat all employees with respect
5. Hire a good attorney
6. Insure your business properly

Liability Insurance to Protect Your Restaurant

General Liability Insurance

This type of insurance, required by most landlords and lenders, covers you when a customer is injured at your restaurant, when there is damage to a customer’s property, or if there are advertising issues such as slander, libel, and copyright infringement.

When a customer is injured – such as slipping, falling, and breaking a leg on your property - general liability insurance covers legal fees, medical expenses, and any judgments imposed against your restaurant. It does not protect your employees; that’s where Workers’ Comp Insurance comes in (see below).

When a customer’s property is damaged – such as a server spilling coffee on a customer’s laptop – general liability helps pay for legal fees, replacement costs, and out-of-court settlements.

When you cause an advertising injury, general liability insurance covers copyright infringement and defamation - both libel(written) and slander(spoken).

Liquor Liability

Serving alcohol increases a restaurants liability issues, and most General Liability Insurance Policies do not cover it, so if you sell alcohol at your establishment, you need to have Liquor Liability Insurance. Pennsylvania is one of 43 states with some type of dram shop law.

According to the Pennsylvania Liquor Control Board, “Generally, dram shop laws establish the liability of establishments arising out of the sale of alcohol to visibly intoxicated persons or minors who subsequently cause death or injury to third parties (those not having a relationship to the bar) as a result of alcohol-related car crashes and other accidents.”

In other words, if you serve alcohol to someone who then injures someone else or damages someone’s property, you could be held liable. Liquor Liability Insurance helps protect your restaurant from this type of liability.

Product Liability Insurance

Food poisoning is every restaurant owner’s worse nightmare. The fact is that you can train your staff how to handle food safely and have proper processes in place to avoid food contamination, but you can’t control how the food is handled before it arrives at your restaurant. Therefore, food poisoning can still occur, and customers can still sue you for it. Product Liability Insurance helps protect your restaurant from those lawsuits.

Workers’ Compensation Insurance

Workers’ Comp is required for most businesses in Pennsylvania that have employees. It covers medical expenses, lost wages, and disability or death benefits for an employee who is injured on the job. But did you know that WC also covers legal costs if the injured employee sues you over the injury?

When reviewing your insurance needs, make sure your restaurant is protected from all potential risk – including liability.

How to Get the Best Price on Restaurant Liability Insurance

The independent agents at American Insuring Group understand the specific needs of restaurants. We will compare the cost of your coverage with several competing companies to ensure that you get the best price for that coverage. Give us a call at (800) 947-1270 or (610) 775-3848 or connect with us online.

The best way to reduce workers’ compensation insurance and commercial liability insurance costs is to create a safer work environment that reduces the number and severity of injuries. Whether your workplace is filled with hazards like a construction site or imposes minimal danger like a retail space, it is your responsibility as an employer to create the safest work environment possible.

One way to create a safer environment for employees, customers, vendors, etc. is to use safety signs to draw attention to potential hazards.

Several agencies such as the Occupational Safety and Health Administration (OSHA) and the American National Standards Institute (ANSI) set standards and regulations for the design, use, and placement of workplace safety signs.

Here are three things to consider when using signs to improve safety, lower injuries, and save on insurance costs:

OSHA has three classifications of signs:

• Danger Signs are used when there is an immediate danger, and special precautions are needed. These signs need to be red, black, and white.
• Caution Signs are used to warn people about potential hazards or to caution against unsafe practices. Those signs need to have a yellow background and black panel with yellow letters. Letters placed on yellow backgrounds need to be black.
• Safety Instruction Signs are used for general instructions and suggestions regarding safety measures. These signs need to have a white background, green panel, and white letters, and any letters on a white background must be black.

Location

Signs should be placed where they can be read from a safe viewing distance, so people have time to prepare to enter or avoid the area. If needed, safety signs should be displayed with illumination or retro-reflectiveness so they can be read under normal operating conditions.

Signs should NOT be placed on or next to moveable objects such as doors and windows and should NOT be a distraction or create a hazard. Safety signs need to be protected from damage.

Signs should be used in these areas:

• where there is a risk of injuries such as uneven ground or the risk of falling objects
• where personal protective equipment is required
• where equipment poses a threat such as loud machines that can cause hearing loss
• where dangers aren’t visible or apparent such as around radiation or irritating chemicals
• where equipment such as forklifts and mobile cranes are used
• where potentially dangerous substances are located
• where there is asbestos, where it is suspected to be, or where it has been recently removed

Content

Keep your messages concise and straightforward and easy to read, so people are quickly alerted to potential dangers. Use vivid colors, so your signs stand out even in busy areas.

Use symbols, diagrams, and images where possible to bridge any language barriers. Lettering should be large enough that a person with normal vision can read the sign at a distance where they still have time to prepare for or avoid potential danger.

Safety signs are a cheap and easy way to alert employees, customers, vendors, etc. to potential hazards, which should reduce the number and severity of injuries and help lower your workers’ comp and liability insurance costs.

Want to Discover More Ways to Save on Commercial Insurance Costs?

Give the experienced independent commercial insurance agents at American Insuring Group at (800) 947-1270 or (610) 775-3848 or connect with us online. We will compare the cost of your coverage with several companies to ensure that you get the lowest price.

Restaurant Insurance is available to protect your property, your employees, and your business. Some types of insurance are pretty standard and may even be required by law or by other entities such as lenders and landlords.

The following are standard types of insurance that most restaurant owners carry:

• Property Insurance

covers your building and its contents if it is damaged by fire, storms, theft, etc. and is usually required by lenders.

• Commercial general liability insurance

covers legal costs and any judgments you may be required to pay a plaintiff if you are found liable for bodily injury or damage to someone else’s property.

• Workers’ compensation insurance

covers injury to employees and is required by law for most businesses with employees.

These insurances are great for protecting many of your assets; however, you may find that there are gaps in your coverage.  Fortunately, there are other types of insurance or additional coverages available that can help fill those gaps.

You may not need any of these additional coverages, but knowledge is power. If you want to avoid unpleasant surprises down the road, it is critical that you consider potential risks, determine if they are covered under your existing policies, and decide how (or if) you need additional coverage.  

An experienced agent who specializes in restaurant insurance – like those at American Insuring Group - can help you determine the best coverage for your specific needs.

Here are Additional Coverages You May Want to Consider for Your Restaurant

Liquor Liability

If you have a liquor license, you should have liquor liability insurance to protect your restaurant if a customer becomes intoxicated and causes injury or damage.

Commercial Automobile Insurance

If you use a vehicle to transport food or people, you will need commercial automobile insurance.

Employment Practices Liability

If an employee sues your restaurant for discrimination or harassment, it may not be covered by general liability insurance.

Life Insurance

If your death (and loss of income) would cause a financial hardship for your family, you should consider either term or permanent life insurance.

Commercial Umbrella Insurance

Umbrella Insurance provides coverage above the limits of your general liability, commercial auto, or employer’s liability on a WC policy.

Sewer Backup

Sometimes a sewer backup isn’t just a stinky nuisance; it can cause real damage to your restaurant and is typically not covered under property insurance.

Utility Interruption Coverage

The loss of utilities such as electric, gas, water, etc. could shut down your restaurant or even cause damage to your restaurant.

Equipment Breakdown

Restaurants rely on their equipment – ovens, freezers, food warmers, etc. - and equipment does break down and can cause damage.

Spoilage or Food Contamination Insurance

An interruption in utilities or an equipment breakdown could result in costly food spoilage.

Extra Expense

If your property is damaged, and you want to continue operating at another location while repairs are being made, you’re going to incur expenses such as equipment or property rentals. If you want those expenses covered, you’ll probably need to purchase extra expense coverage.

Fine Arts

If you have expensive paintings or other artwork in your restaurant, you may need to protect your investment from damage or theft with fine arts coverage.

Employee Theft

A typical property insurance policy does not cover theft by employees.

Peak Season

If your restaurant sees a high level of business during certain times of the year, you may want a higher limit for personal property insurance coverage during that time.

Specific Peril Insurance

If your liability policy doesn’t cover damage from natural disasters (some do, and some don’t), you may need specific peril insurance.

Business Interruption Insurance

If your restaurant sustains damage and you need to close for an extended period, business interruption insurance can cover your loss of income while repairs are made.

You don’t want to pay more for insurance than is necessary, but at the same time, you do want to make sure that your business assets are adequately covered. This is where an independent agent who specializes in restaurant insurance can help.

Need Help Ensuring That Your Restaurant’s Assets are Properly Covered?

The independent agents at American Insuring Group can help you determine the best coverage for your restaurant. They check and compare coverage from multiple insurance companies to make sure you’re getting the best price on quality coverage. Give us a call at (800) 947-1270 or (610) 775-3848 or find us online.

If you want to keep your Workers’ Comp insurance costs down, you need to understand the effects of opioid abuse.

The economic burden of prescription opioid misuse in the U.S. is about $78.5 billion every year including healthcare, lost productivity, treatment, and criminal justice costs, according to the Centers for Disease Control and Prevention. Health insurers and workers’ compensation carriers bear about one-third of that cost, according to Claims Journal. 

The result is increased workers’ compensation costs. A 2012 report from Lockton Companies reported that “Prescription opioids are presently the number one workers’ compensation problem in terms of controlling the ultimate cost of indemnity losses. There has never been a more damaging impact on the cost of workers’ compensation claims from a single issue than the abuse of opioid prescriptions for the management of chronic pain.” 

Why is This Happening?

Often, when an employee is injured on the job, a physician will prescribe an opioid for the pain. The Addiction Center reported that in 2012, 259 million opioid painkiller prescriptions were written. According to the Talbot Campus, the US makes up just 5% of the world’s population but consumes about 80% of the world’s prescription opioid drugs. 

The problem is that opiates are one of the most addictive substances available today. The Addiction Center reported that of the 259 million prescriptions written in 2012, an estimated 2 million led to addiction. 

According to the Talbot Campus, prescription opioid drugs contribute to 40% of all US opioid overdose deaths. The National Institute on Drug Abuse reports that every day, more than 130 people in the US die after overdosing on opioids. 

Furthermore, approximately 5% of those who abuse prescription drugs eventually transition to heroin. 

The Link Between Prescription and Illicit Opioids

Opioids include pain relievers such as oxycodone, hydrocodone, codeine, morphine, etc. that are available by prescription. However, many opioid addicts turn to illegal drugs like heroin and synthetic opioids such as fentanyl.  The Talbot Campus reported that about three out of four heroin users misused prescription opioids before their use of heroin. 

Fentanyl, a synthetic opioid that is fifty times more potent than heroin, is cheaper to produce and more readily available than heroin. Pharmaceutical fentanyl is primarily used to manage severe pain for cancer patients and end-of-life palliative care. Non-pharmaceutical fentanyl is often mixed with heroin or cocaine – often without the users’ knowledge. 

According to the CDC, there were more deaths involving synthetic opioids (more than 28,000) than from any other type of opioid in 2017. The introduction of fentanyl and other synthetic opioids is currently the most significant concern among opioid experts.

What can you do as an Employer?

Despite these frightening statistics, most people who are prescribed opioids do not become addicts; however, the ones who do are costing U.S. businesses like yours billions of dollars every year.

Thankfully, some precautions can be taken to address pain relief for injured employees. Here are a few steps to take if you want to reduce your workers’ compensation insurance costs.

Educate Your Employees

Make sure they understand the risks of opioid use, how addictive it can be, and how to prevent problems.

Build Good Relationships with Providers

Build a good relationship with area physicians - especially physicians within your network – and pharmacy benefit managers to make sure that they understand the risks of opioid use and how to minimize those risks such as screening patients for addiction, avoiding the use of opioids as the first line of therapy, and conducting urine screenings.

Intervene

If you suspect a case of opioid over prescription or abuse, intervene by talking to another physician, the insurer, and/or the third-party administrator. 

Accidents do happen, and employees do get hurt, but don’t allow the prevalence of opioid addiction exacerbate the effects of those injuries on the injured employee, his or her family and coworkers, or your workers’ comp costs.

 

Want to Lower Your Workers’ Compensation Insurance Costs?

Another way to save on workers’ compensation and other commercial insurance costs is to work with an independent agent who can compare the cost of your insurance with more than one company.

Give American Insuring Group a call at (800) 947-1270 or (610) 775-3848 or connect with us online. Our independent agents will make sure that you get the best price on quality insurance protection. 

Are food allergies affecting the cost of your restaurant liability insurance? Maybe. 

If it seems as if more people suffer from food allergies, it’s because they are. According to Food Allergy Research & Education (FARE), food allergies in children increased by 50 percent between 1997 and 2011, and the number of children hospitalized due to food allergies tripled between the late 1990s and the mid-2000s. 

In the U.S., about 15 million people have food allergies, and food allergic reactions are responsible for approximately 30,000 emergency room visits and 150-200 deaths every year, according to the Environmental Health Specialists Network (EHS-Net). Over a thirteen-year period, nearly half of all fatal food allergy reactions were caused by food from restaurants or other food establishments. 

What if one of those reactions was a result of something that person ate at your restaurant? Are you liable? Again, maybe! 

So far, five states have enacted laws to make it safer for individuals with food allergies to eat at restaurants. While Pennsylvania is not one of those states, that doesn’t mean that you couldn’t find yourself on the wrong end of a lawsuit, which could affect not only your restaurant's liability insurance rates but also your restaurant’s reputation. 

What is a Food Allergy?

The Mayo Clinic defines a food allergy as “an immune system reaction that occurs soon after eating a certain food. Even a tiny amount of the allergy-causing food can trigger signs and symptoms such as digestive problems, hives, or swollen airways. In some people, a food allergy can cause severe symptoms or even a life-threatening reaction known as anaphylaxis.”

Symptoms can begin within a few minutes or up to two hours and can include one or more of the following:

• Hives
• Flushed skin or rash
• Tingling or itchy sensation in the mouth
• Face, tongue, or lip swelling
• Vomiting and/or diarrhea
• Abdominal cramps
• Coughing or wheezing
• Dizziness and/or lightheadedness
• Swelling of the throat and vocal cords
• Difficulty breathing
• Loss of consciousness

According to the Food and Drug Administration (FDA), there are more than 160 foods that can cause an allergic reaction, but eight foods account for 90 percent of all food allergy reactions. Those eight major food allergens include the following:

1. Milk
2. Eggs
3. Fish (e.g., bass, flounder, cod)
4. Crustacean shellfish (e.g., crab, lobster, shrimp)
5. Tree nuts (e.g., almonds, walnuts, pecans)
6. Peanuts
7. Wheat
8. Soybeans

What do Restaurant Employees Know About Food Allergies?

A study conducted by the EHS-Net discovered that while most restaurant managers, workers, and servers were familiar with food allergies, there were significant gaps in that knowledge. This isn’t surprising since less than fifty percent of those interviewed had received food allergy training.

For the most part, restaurant employees could recognize the symptoms of an allergic reaction and knew to call 911 if a reaction occurred. 

However, one in ten were under the false assumption that someone with a food allergy could eat a small amount of an allergen without experiencing any adverse effects. The study also concluded that while most restaurants make ingredient lists available, many of them did not take other steps – such as avoiding cross food contamination – to reduce the risk of allergic reactions. 

What Your Restaurant Can Do to Ensure the Safety of Customers With Food Allergies

The EHS-Net recommends that restaurants do the following:

• Train staff on food allergies including identifying major food allergens, how to prevent cross-contamination of allergens, and what to do if a customer has an allergic reaction
• Have a designated person on duty at all times to handle food allergy questions and requests
• Keep ingredient lists or recipes for menu items available for customers
• Use dedicated areas and equipment to prep and cook meals for customers with food allergies
• If this isn’t possible, clean prep areas and equipment before preparing meals for customers with food allergies 

If taking a few steps can help ensure the safety of your customers and help minimize the possibility of a lawsuit and the adverse effects that go with it, isn’t it worth the effort? Lowering your restaurant liability insurance is just icing on the cake.

We Specialize in Restaurant Insurance

If you want to save even more on your restaurant insurance, give one of the agents at American Insuring Group who specialize in restaurant insurance a call at (800) 947-1270 or (610) 775-3848 or connect with us online.

Although it often seems as if the Occupational Safety and Health Act (OSHA) has a ridiculous number of rules and regulations for business owners, complying with those rules can help lower your workers compensation insurance premiums. 

OSHA’s intention is to protect employees from workplace injuries; therefore, following OSHA’s rules can help create a safer work environment for your employees, which results in fewer injuries and lower WC costs. Plus, not complying with OSHA’s regulations, can result in hefty fines. 

We’re here to help you better understand OSHA and its rules and regulations and to help your business comply with those rules and save on workers’ comp costs. 

About OSHA 

OSHA, established in 1971, is a government agency that is part of the US Department of Labor. Its primary purpose is “to assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.” OSHA’s rules and regulations cover most private sector employers and their workers, along with some public sector workers. 

Since OSHA was established, workplace injuries, illnesses, and deaths have decreased significantly. “Although accurate statistics were not kept at the time, it is estimated that in 1970, around 14,000 workers were killed on the job. That number fell to approximately 4,340 in 2009,” according to OSHA. “At the same time, U.S. employment has almost doubled and now includes over 130 million workers at more than 7.2 million worksites. Since the passage of the OSH Act, the rate of reported serious workplace injuries and illnesses has declined from 11 per 100 workers in 1972 to 3.6 per 100 workers in 2009.” 

Fewer workplace injuries and illnesses not only lower commercial insurance premiums, but they also create healthier workplaces and happier employees. 

OSHA Employer Responsibilities

As an employer, it is your responsibility to provide a safe workplace that is free from OSHA-recognized hazards. Here are three ways to do that:

• Use color codes, posters, labels, or signs to warn employees of potential hazards.
• Establish and update operating procedures and safety training, and make sure your employees understand them.
• Ensure that employees have safe tools and equipment that is properly maintained.

It is also your responsibility to follow OSHA requirements, which include the following:

• Post the OSHA poster that informs employees of their rights and responsibilities in a prominent location.
• Report all work-related injuries to the nearest OSHA office within eight hours.
• Keep records of all work-related injuries and illnesses and ensure that employees and their representatives can easily obtain employee medical records.
• Post and correct cited OSHA violations.

OSHA also encourages all employers to adopt an Injury and Illness Prevention Program. Click here to learn more about your OSHA responsibilities. 

Honoring your OSHA responsibilities and instituting safety programs will create a safer work environment, minimize injuries, and help lower your WC Insurance. 

Employee Complaints

There are two main types of complaints employees can file with OSHA against your company as his or her employer:

• Safety and health complaint

  If an employee believes their work environment is unsafe or detrimental to their health, they can file a confidential report with OSHA requesting an inspection of their workplace.

• Protection from retaliation complaint

  If an employee who submits a complaint to OSHA feels they have been retaliated against, they can file this type of complaint with OSHA. 

Your best defense against both of these complaints is to do your best to create a safe work environment, follow OSHA’s rules and regulations, and keep an open line of communication with your employees. 

OSHA Inspections 

OSHA can inspect your worksite for any number of reasons including a complaint from an employee; after a severe injury or illness; a referral of a hazard from another federal, state, or local agency, or individual; or if you’re in a high-hazard industry or have experienced a high rate of injuries. 

Typically, employers are not notified of an impending inspection in advance; however, understanding the process can take some of the stress out of the experience. 

• Preparation

  Before conducting an inspection, OSHA compliance officers research the inspection history of the worksite.

• Opening Conference

  The compliance officer will explain why OSHA selected the workplace for inspection and describe the scope of the review, walkaround procedures, employee representation, and employee interviews. Both the employer and employee can have a representative accompany the officer during the inspection.

• Walkaround

  The compliance officer and the representatives will then walk through the portions of the workplace covered by the inspection, inspecting for OSHA violations and hazards that could lead to employee injury or illness.

• Closing Conference

  After the walkaround, the compliance officer holds a closing conference with the employer and the employee representatives to discuss their findings.

Understanding OSHA’s rules and regulations can help keep your employees safer, reduce the chance of an inspection and potential fines, and reduce workers’ comp insurance costs. 

Start Saving on Workers Compensation Insurance Today

To learn how your business can save on workers’ compensation and all other commercial insurance costs, call our experienced independent agents at American Insuring Group a call at (800) 947-1270 or (610) 775-3848 or connect with us online. 

Our independence allows us to compare coverage from competing insurance carriers, so you can be confident of receiving the best deal on the right protection for your business in Philadelphia, Reading, Allentown, and far beyond!