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3 Facts About Restaurant Insurance

Posted by David Ross on Mon, Dec 27, 2021

Restaurant Insurance Facts to Help You Save on Restaurant Insurance in Philadelphia, Reading, Lancaster, Allentown, Pittsburgh and throughout Pennsylvania

Restaurants are filled with potential risks, but the right Restaurant Insurance helps protect your restaurant from those risks. Here are four facts about commercial insurance to help ensure that you have the RIGHT insurance for your unique insurance needs.

Commercial General Liability (CGL) Insurance Isn't Enough.

CGL is a complex insurance policy that helps cover legal liability costs associated with incidents caused by your services, business operations, or employees. CGL typically covers bodily injury, property damage, personal injury, advertising injury, and medical payments.

Restaurants face many risks. An employee can fall and injure themselves. A customer can get sick from food consumed in your restaurant. A delivery vehicle can be in an accident. And the list goes on… Unfortunately, not all liability issues are covered by a CGL policy, and often additional coverage is required.

For example…


      • In Pennsylvania, "any establishment or licensed individual who gives alcohol to a visibly intoxicated person can be legally held responsible for injuries and damages that person might cause." Typically, CGL doesn't cover this type of liability; however, Liquor Liability insurance does cover claims involving alcohol.CGL is also not designed to cover employee injuries.

      • In Pennsylvania, Workers' Compensation (WC) insurance is mandatory for most employers. WC covers medical expenses and lost wages for employees injured on the job and limits employees' ability to sue your business for negligence related to the injury. Employers who do not have workers' compensation coverage may be subject to lawsuits by employees and criminal prosecution by the commonwealth.

      • Recently, restaurants have been hit hard by data breaches. According to QSR, "Cyber criminals have found a rather easy and profitable target within the restaurant food chain vertical. With point-of-sale systems distributed across hundreds, if not thousands, of locations—these attackers find it all too easy to penetrate and maintain a presence, harvesting customer PII and credit card data." Furthermore, according to Bluefin, the average cost of a data breach in 2019 was $1.99 million. And typically, CGL has limited or no coverage for data breaches, which is why Cyber Insurance is crucial.

It's also important to remember that the limit (the most an insurance company will pay if a claim is filed) can vary significantly. An experienced insurance agent can help you determine the appropriate limit for your needs. 

Insurance Covers the Food You Prepare and Serve.

Restaurants face a unique risk – food contamination and food poisoning. While smart restaurant owners do everything possible to minimize the risk of food contamination, it is still a risk. According to the Centers for Disease Control and Prevention (CDC), approximately one in six Americans (48 million people) gets sick, 128,000 are hospitalized, and 3,000 die of food-borne diseases every year.

Despite your best efforts, food can be mishandled or improperly stored before reaching your restaurant. As a result, you might unknowingly serve contaminated food to your customers, causing food poisoning. Food contamination coverage can help reimburse you for expenses, such as loss of income due to a shutdown, advertising to help your business restore its reputation, etc.

You could also experience an extended power outage and lose everything in your freezer. Food spoilage coverage - which typically covers risks such as prolonged power outages, equipment breakdown, etc. - can help reimburse you for the cost of lost food.

There are Ways to Save on Restaurant Insurance Costs,

The good news is that there are plenty of ways you can reduce the cost of your insurance without lowering your coverage. Here are eight tips:

        • Focus on Safety
        • Improve Security
        • Hire Wisely
        • Pay Upfront
        • Increase Your Deductible
        • Carry the Right Coverage
        • Bundle your policies
        • Review Your Policies Annually

Final Tip to Save on Restaurant Insurance Costs – Work with an Independent Agent!

As independent agents, the agents at the American Insuring Group compare the cost of your coverage with many insurance carriers to ensure that you get the best price.

So, give us a call at (800) 947-1270 or (610) 775-3848, or connect with us online.

Tags: Workers Compensation Insurance, Restaurant Insurance, Commercial General Liability Insurance

Protect Your Restaurant Against Lawsuits To Reduce Insurance Costs

Posted by David Ross on Sat, Nov 20, 2021

Protect Your Restaurant Against Lawsuits To Reduce Insurance Costs in Philadelphia, Pittsburgh, Erie, Lancaster, Reading, York, Allentown, and throughout PennsylvaniaCertain types of Restaurant Insurance are designed to protect your business in the event of a lawsuit. Here's what you need to know about lawsuits and your insurance options.

How Likely is My Restaurant to Be Sued?

There's no doubt we live in a litigious society. According to the U.S. Financial Education Foundation (USFEF), it's estimated that over 40 million lawsuits are filed every year in the U.S. And small businesses aren't immune to lawsuits. According to the Small Business Administration (SBA), 36 to 53% of small businesses are sued every year. Let's take a moment to let that statistic sink in... Approximately half of all small businesses are sued in any given year.

And it costs those businesses big time. The SBA reports that lawsuits that go to trial can cost $3,000 to $150,000 to resolve. Thankfully, most cases are settled out of court; however, they still cost the business time, legal fees, business reputation, and sometimes a settlement to the plaintiff.

How to Protect Your Restaurant From Lawsuits

"Business owners who've had to pay legal damages say the costs nearly put them out of business," SCORE reports and advises, "Take the right steps to reduce the financial repercussions on both your personal and business finances should litigation become necessary. Incorporate your business in a way that shields your personal finances from any legal claim, and obtain the right business insurance coverage to protect your company's finances."

To determine what insurance coverage you need to protect your restaurant, you have to identify potential risks.

Here are four areas of liability you need to consider: 

Commercial General Liability (CGL) Insurance helps protect your restaurant against customer injuries (for example, a customer slips and falls in your restaurant), customer property damage (a waiter spills soup on a customer's laptop), and advertising injuries, such as libel, slander, and copyright infringement. CGL typically covers legal fees, medical expenses, and judgments.

Every restaurant should carry General Liability Insurance, and it is required for most commercial leases. However, it is important to remember that General Liability Insurance does NOT cover employee injures. For those injuries, you need Workers' Compensation Insurance, which, in PA, is mandated for almost every employer.

Liquor Liability Insurance helps protect restaurants that serve alcohol. According to Pennsylvania's Dram Shop Law, "Any restaurant or licensed individual who gives alcohol to a visibly intoxicated person can be legally held responsible for injuries and damages that person might cause."

Here are some examples:

  • If you serve alcohol to someone who is visibly intoxicated and they get into a car accident, you can be held liable for any damages or injuries.
  • If you serve alcohol to someone who is visibly intoxicated, starts a fight, and injures someone, you can be held liable.
  • If you serve alcohol to someone who is visibly intoxicated, and they fall and are injured, you can be held liable. 

Liquor Liability Insurance helps cover legal costs and settlements if you are sued under the PA Dram Shop Law. 

Product Liability Insurance protects you from lawsuits that result from illnesses caused by the consumption of your food. The sad fact is that you can do everything possible to ensure food safety in your restaurant. Still, unless you have control over the entire supply chain, you could unwittingly end up serving contaminated food.

Commercial Vehicle Liability helps protect restaurants that use a vehicle for commercial use. Typically, a personal auto insurance policy will not cover damage caused while operating the vehicle for commercial use. That can mean a company-owned vehicle used for deliveries or even trips to the bank. If your delivery drivers use their own vehicle, you will also need non-owned vehicle coverage, and if you offer valet service, you'll need valet service insurance.

How to Lower Restaurant Insurance Costs

The agents at American Insuring Group have years of experience assisting restaurants with their insurance needs. They understand your business and know what questions to ask to ensure you have the right insurance coverage. And as independent agents, they check with multiple insurance companies to ensure you pay the lowest rate for that insurance coverage.

So give us a call at (800) 947-1270 or (610) 775-3848, or connect with us online and start saving today!

Tags: Restaurant Insurance, Restaurant Liability Insurance, Restaurant Insurance Costs

5 Tips to Create a Safe Outdoor Dining Space Your Customers Will Love

Posted by David Ross on Sat, Oct 30, 2021

Create a Safe Outdoor Dining Space and Save on Restaurant Insurance in Philadelphia, Pittsburgh, Lancaster, Erie, Allentown, PA and beyond.For many restaurants, creating an outdoor seating area became a necessity during the COVID restrictions. According to the National Restaurant Association, 48% of family dining, 56% of casual dining, and 62% of fine dining restaurants said: “they devoted more resources to developing or expanding outdoor dining areas.”

Because dining alfresco can be a fun and desirable experience for many customers, creating a permanent outdoor area your customers enjoy and want to return to can help increase your profits. But don’t forget about customer safety to avoid the risk of injuries, lawsuits, and higher Restaurant Insurance costs.

It takes some effort and unique considerations to create a safe and enjoyable outdoor seating area for your customers. A few picnic tables thrown under a tent on your parking lot may not be enough for long-term success. Here are some tips for creating a beautiful, comfortable, and safe seating area that will serve your restaurant and your customers for years to come.

Find the Right Space

Take time to look at your restaurant’s exterior to determine the best spot for a permanent outdoor seating area. You may need to think outside of the box. For example, if you don’t have a large property, is a roof deck feasible? Is there anything on your property that could make for a nice view - such as a stream, forest, an area overlooking the city – that you can take advantage of?

Also, consider the level of noise. While setting up an outdoor seating area that overlooks the town square is great for people watching, the sound of loud cars and motorcycles can make conversations challenging. Take time to sit in the area you’re considering to determine if it’s the best spot for your outdoor seating area.

And don’t forget safety. Is the new space ADA compliant? Are there any tripping hazards you need to eliminate? Does the new space cause traffic flow problems that need to be addressed?

Keep Up-to-Date With Outdoor Dining Rules

Outdoor dining laws vary by state and local governments. Contact regulators to determine what is and isn’t allowed and what permits or licenses you may need. Check into noise ordinances in your area. While many outdoor dining regulations were relaxed during COVID, that may not apply to the future, so check the laws and regulations in your area before starting any permanent renovations.

Keep Your Customers Comfortable

How can you keep your customers dry when it rains, warm when it’s cool, and cool when the sun is beating down on them? Consider a permanent roof, retractable roof, or umbrellas to protect your customers from the elements. If you want to extend your outdoor dining into the cooler months, you may want to consider investing in outdoor heaters.

Make sure the furniture you choose is comfortable. For example, chairs with supportive backs and armrests can be more inviting and more comfortable. In addition, you may want to consider using cushions that can be removed and cleaned as needed.

Control Pests

Are there any bugs or animals that could ruin your customers’ al fresco dining experience? If yes, what can you do to alleviate the nuisance? It can be hard to control nature, but keeping the area clean can help. Immediately clean up spills and remove uneaten food quickly. Sweep the floor frequently to eliminate crumbs, which can attract animals. Consider the use of bug zappers or an exterminator if bugs are a problem.

Create an Attractive Space

One of the greatest appeals of alfresco dining is the ambiance! Even if you don’t have a babbling brook or a beautiful ocean at your disposal, you can create an attractive outdoor dining experience that will compel your customers back again and again. A garden or potted plants can provide beauty and even privacy where needed.

Just because you’re outside doesn’t mean you need to use vinyl tablecloths, paper plates and napkins, and plastic utensils. While that may be appropriate for a restaurant selling barbeque, it isn’t for a more upscale restaurant. Plus, glasses, real silverware, and cloth napkins won’t blow away as quickly.

And don’t forget about lighting. The right lighting can draw people in, create an inviting atmosphere, and of course, allow people to move about safely. So you may want to consider a string of outdoor lights, candles, tiki torches, lamp posts, fire pits, and/or spotlights for plants, statues, or fountains.

Save on Restaurant Insurance to Protect Your Business, Customers, and Employees

Keeping your customers and employees safe should be your biggest priority and just makes good business sense. However, if an accident occurs, the right restaurant insurance can help protect your business, customers, and employees.

The independent agents at American Insuring Group specialize in restaurant insurance and can help ensure you have the right insurance at the lowest cost. So if you’re considering adding a permanent outdoor seating area – or just want to save on your insurance costs - give us a call at (800) 947-1270 or (610) 775-3848, or connect with us online.

Tags: Restaurant Insurance, Restaurant Safety, Restaurant Insurance Costs

3 Most Common Restaurant Injuries and Tips to Avoid Them

Posted by David Ross on Sat, Oct 16, 2021

3 Most Common Restaurant Injuries and Tips to Avoid ThemThe more accidents you have in your kitchen and the more claims you file, the higher your Restaurant Insurance costs. And we all know how dangerous restaurant kitchens can be. According to the U.S. Bureau of Labor Statistics, there were 93,800 nonfatal injuries and illnesses in full-service restaurants in 2019, and about one-third of those injuries required at least one day away from work.

These injuries are costing restaurants thousands of dollars every day – both directly and indirectly. Direct costs include wage replacement, litigation costs, property losses, etc. Indirect costs include loss of productivity, OSHA fines, damage to your business reputation, workplace disruptions, etc.

Create a safer kitchen to prevent injuries, and you not only lower the cost of your insurance premiums, but you also create a better work environment, save yourself a lot of headaches, and save on many other operating costs. Here are three of the most common restaurant injuries, according to QSR magazine, and tips to avoid them.

Lacerations and Punctures

With all the knives, slicers, and breakable dishes and glasses, it should come as no surprise that lacerations and punctures are among the most common injuries in restaurant kitchens. Here are fifteen tips to minimize the risk of lacerations and punctures.

  1. Keep knives sharp
  2. Use the right knife for the right job
  3. Store knives in a rack or knife block – not loose in a drawer
  4. Curl fingers of the hand holding the food under when chopping, mincing, etc.
  5. Wear cut-resistant gloves
  6. Use a cutting board
  7. Clean knives immediately after use
  8. Don’t try to catch a falling knife
  9. Install machine guards
  10. Maintain all equipment
  11. Train employees on the proper use of knives and equipment
  12. Don’t wear loose clothing or jewelry that can get stuck in equipment
  13. When washing glasses, don’t quickly change the water temperature
  14. Don’t stack glassware
  15. Don’t allow glasses to rub against each other

Burns

Again, with all the hot grease, boiling water, hot stoves, and ovens, it should come as no surprise that burns are one of the most common injuries in restaurant kitchens. QSR reports that “As many as one-third of occupational burns occur in restaurants, totaling about 12,000 reported cases per year, although the actual number is projected to be much higher.” Here are fifteen tips to avoid burns in your restaurant kitchen

  1. Turn pot handles away from burners
  2. Never leave handles sticking out over the edge of the stove
  3. Adjust burn flames, so they cover only the bottom of the pan
  4. Avoid overcrowding range tops
  5. Don’t leave hot oil or grease unattended for any length of time
  6. Slowly lift lids to allow steam to escape
  7. Keep hair, clothing, and flammable materials away from open flames
  8. Ask for help to move very heavy pots that are hot or contain hot ingredients
  9. Use fryer baskets
  10. Don’t fill fryer baskets more than halfway
  11. Install splash guards on fryers
  12. Remove excess ice crystals on food before placing in fryer
  13. Dispose of oil correctly
  14. Wear protective clothing, such as gloves
  15. Use hot pads, pot holders, etc.

Sprains and Strains

Improper lifting, overreaching, tripping, etc., can cause sprains and strains in restaurant kitchens. Here are fourteen tips to minimize the risk of this type of injury.

  1. Wear slip-resistant shoes
  2. Clean up spills immediately
  3. Use signs to warn of potential hazards
  4. Keep walkways clean and free from tripping hazards
  5. Avoid carrying loads that block your view
  6. Ensure there is adequate lighting
  7. Store heavier items on the middle shelves
  8. Use a ladder or step stool instead of reaching above your shoulder height
  9. Use hand trucks to move items when possible
  10. Use anti-fatigue mats
  11. Use mechanical equipment to limit repetitive tasks when possible
  12. Provide training on safe lifting techniques
  13. Take breaks from repetitive tasks
  14. Avoid awkward positions

Regular employee training and the enforcement of safety procedures are crucial to minimizing injuries. Every restaurant kitchen should also have a first aid kit handy and make sure that several workers in the kitchen know how to treat minor injuries properly.

How to Save on Restaurant Insurance Costs

Developing a safe work environment is a significant step to reduce Restaurant Insurance costs, but it isn’t the only step restaurant owners can take. The experienced agents at American Insuring Group can offer additional ways to lower your Restaurant Insurance costs. So give us a call at (800) 947-1270 or (610) 775-3848, or connect with us online and start saving today!

Tags: Restaurant Insurance, Restaurant Insurance Lancaster PA, Restaurant Safety, Restaurant Insurance Costs

6 Questions to Ask to Acquire the Right Restaurant Insurance

Posted by David Ross on Sat, Sep 04, 2021

Questions to ask to get the right restaurant insuranceThe right Restaurant Insurance coverage is an investment in your business or a safety net when (not if, but when) things go wrong – accidents, vandalism, fires, etc. But the wrong Restaurant Insurance can be an unnecessary expense.

Here's what we mean…

Let's say you serve alcohol to someone at your restaurant. They get into a car accident on the way home, and your business gets sued for bodily injury or property damage caused by that person. The Liquor Liability Insurance you purchased helps cover legal costs, settlements or judgments, costs to repair damages, and medical bills. That's an investment.

Now, let's say you run a small diner. To determine your Workers' Compensation and General Liability Insurance premiums, your restaurant is classified as 0899 (Bar, Nightclub) instead of 0975 (Restaurant) as it should be. You're going to end up paying for potential risks that don't apply to your business. That is an unnecessary expense.

Here are some questions you can ask to ensure you get the "Right" Restaurant Insurance.

Is My Restaurant Correctly Classified?

As stated above, if your diner is incorrectly classified as a bar, you could be paying more in insurance premiums than you need to. On the other hand, if your bar is misclassified as a restaurant, you could find a gap in your coverage.

Do I Need Workers' Compensation?

The PA Department of Labor & Industry states, "If you employ workers in Pennsylvania, you must have workers' compensation insurance -- it's the law." Failing to carry appropriate workers' compensation insurance carries a potential $2,500 fine and up to one year in jail. Additionally, if the court determines the failure to comply is intentional, you could face a $15,000 fine and up to seven years in prison.

Do I Need Commercial Auto Insurance?

If your restaurant has a vehicle that you or an employee uses for business, you need Commercial Auto Insurance. Most personal auto insurance policies will exclude business use, so if you're in an accident while conducting business for your restaurant and only have personal auto insurance, your claim will probably be denied. If an employee uses their own car for restaurant business, such as delivering food or going to the bank, you need Hired or Non-Owned Auto coverage.

Do I Need Cyber Liability Insurance?

If you gather any type of personal information – which most restaurants do – you should have Data Breach and Cyber Liability Insurance. Don't think that just because you are a small business that you aren't susceptible to data breaches. Verizon Business 2020 Data Breach Investigations Report found that "Almost a third or 28% of data breaches in 2020 involved small businesses." One data breach can cost your business thousands of dollars.

Are There Any Gaps in My Insurance?

Think about your assets – property, employees, equipment, vehicles, etc. – and your potential risks – fire, injury, etc. to determine if there are any gaps in your insurance. An insurance agent specializing in Restaurant Insurance understands the unique challenges and risks inherent in the restaurant industry and knows the right questions to ask to ensure that you don't have any coverage gaps.

How Can I Lower My Restaurant Insurance?

The right Restaurant Insurance coverage helps protect you, your restaurant, employees, and customers, but that doesn't mean you should pay more than you need to for that coverage. Here are a few tips to lower your Restaurant Insurance costs:

    • Focus on Safety
    • Improve Security
    • Hire Wisely
    • Pay Upfront
    • Increase Your Deductible
    • Carry the Right Coverage
    • Bundle
    • Review Your Policies Annually
    • Work With an Independent Agent

We Specialize in Restaurant Insurance!

The agents at American Insuring Group specialize in Restaurant Insurance. As independent agents, we will compare the cost of your coverage with several companies to get you the lowest price possible. So, give us a call today at (800) 947-1270 or (610) 775-3848, or connect with us online.

Tags: Restaurant Insurance, workers comp, commercial vehicle insuarance, Cyber Liability Insurance

Safe Cleaning Tips to Protect Your Restaurant Customers

Posted by David Ross on Sat, Aug 28, 2021

Safe Cleaning Tips to Protect Your Restaurant Customers and help you save on restaurant insurance in Philadelphia, Pittsburgh, Erie, Allentown, Reading, Lancaster, Harrisburg, PA and points in between.The COVID-19 pandemic reminded restaurant owners and managers of the importance of proper sanitation - whether they’re running a food truck or a fine dining restaurant. So perhaps it’s a good idea to continue some of those additional precautions even as the mandates are lifted.

The fact is - COVID or no COVID – every restaurant should be kept clean for the safety of the business and its customers and employees. Dirty restaurants can lead to food-borne illnesses, making customers sick, which can lead to lawsuits, damaged reputations, and higher Restaurant Insurance costs.

Here is information to help ensure that your restaurant is adequately cleaned, sanitized, and disinfected to help prevent cross-contamination of food and the spread of germs and viruses.

Cleaning vs. Sanitizing vs. Disinfecting

Cleaning is removing visible debris and deposits – such as dirt and spills - on the surface using a vacuum, duster, degreaser, soap, or detergent. Cleaning does not eliminate germs.

After a surface is cleaned, sanitizing helps eliminate many microorganisms and reduce the growth of bacteria. Any surface that comes in contact with food – such as cutting boards, countertops, serving utensils, pots, pans, etc. - should be regularly sanitized. They should be sanitized whenever you’re switching to a different type of food or ingredient, when you’re done with one food prep task, or every four hours. Sanitizing kills 99.9% of bacteria.

Surfaces that are frequently touched – such as light switches, door handles, phones, cash registers, bathrooms, etc.– should be regularly disinfected using bleach or other disinfectant. You should disinfect at least once a day, but more frequently during cold and flu season or a virus outbreak. A disinfectant kills 99.999% of bacteria, viruses, and fungi.

How to Sanitize Food Prep Surfaces

WebstaurantStore suggests the following process:

  • Wipe the surface of any visible debris.
  • Rinse the surface with soap and clean water.
  • Sanitize the surface with a food-safe sanitizer, following the manufacturer’s directions.
  • Allow the surface to air dry for at least 30 seconds.

How to Disinfect Frequently Touched Surfaces

WebstaurantStore suggests the following process:

  • Wipe the surface of any visible debris.
  • Rinse the surface with soap and clean water.
  • Follow the directions on the disinfecting product you’re using, including how long to keep it on the surface and whether or not to rinse it off.

Restaurant Cleaning Checklist

A restaurant cleaning checklist can help ensure that all employees know what is expected and that cleaning tasks aren’t overlooked. The checklist should include both the kitchen and dining areas and have daily, weekly, and monthly tasks.

Prevent food poisoning

The Centers for Disease Control and Prevention (CDC) recommends these four steps to avoid cross-contamination and food poisoning:

  • Clean (your hands, surfaces, fruits and vegetables, etc.)
  • Separate (cutting boards, food, etc.)
  • Cook to the right temperature
  • Chill – refrigerate promptly

CDC COVID-19 Guidelines Worth Continuing:

  • Urge employees to stay home if they don’t feel well.
  • Require employees to wash their hands frequently - particularly before, during, and after preparing food or after touching garbage. Employees should wash their hands with soap and water for at least 20 seconds.
  • Have enough supplies – soap, towels, no-touch trash cans, etc. – to support healthy hygiene.
  • Regularly clean and disinfect frequently touched surfaces, such as door handles, phones, cash registers, bathrooms, tables, chairs, etc.
  • Use touchless payment options.
  • Post signs and posters to promote healthy hygiene habits among the staff.

Save Even More on Restaurant Insurance!

The independent agents at American Insuring Group will compare competing restaurant insurance carriers to get you the right insurance coverage at the lowest price. So, give us a call today at (800) 947-1270 or (610) 775-3848, or connect with us online.

Tags: Restaurant Insurance, Restaurant Insurance Pittsburgh PA, Safety Programs, Restaurant Safety, Restaurant Insurance Costs

5 Tips to Minimize the Hazards of Commercial Deep Fryers

Posted by David Ross on Sat, May 29, 2021

Deep Fryer Safety Tips to help lower the cost of restaurant insurance in Philadelphia, Reading, Allentown, Pittsburgh, Erie, Lancaster, York, and throughout PennsylvaniaUsed properly, commercial deep fryers can result in delicious foods, but they can also cause injuries and damage, which increases Restaurant Insurance costs. Deep fryers are a staple in most restaurant kitchens. However, you can’t have a deep fryer without hot oil and grease, and both are powerful fuel sources and fire ignitors.

Hazards of Commercial Deep Fryers

Fire

Deep fryers are involved in about one in five restaurant fires. The FDNY reports that deep fryer fires cause an average of five deaths, sixty injuries, and more than $15 million in property damage every year.

Burns

The oil in commercial deep fryers is typically between 350- and 400-degrees Fahrenheit. Splashing oil can cause severe burns.

Carbon Monoxide Poisoning

If a vent hood or fryer exhaust isn’t adequately cleaned or functioning properly, carbon monoxide – an odorless, colorless gas – can quickly fill a kitchen, causing carbon monoxide poisoning.

5 Tips to Minimize the Hazards of Commercial Deep Fryers

1. Proper Training

To avoid an unsafe cooking environment, any employee that uses a deep fryer should be trained on the proper operation and cleaning of a fryer and fryer safety protocol. They should also be trained on appropriate PPP, such as goggles and thermal rubber gloves when operating a fryer. And all kitchen staff should be trained on what to do if there is a fire.

2. Proper Maintenance

A deep fryer and oil that are properly maintained are less likely to cause a problem and more likely to function correctly for longer. Plus, it can help your fried foods taste better. Always have fryers services according to the manufacturer’s recommendations. Here are four maintenance tips from Wasserstrom:

  1. Maintain the oil by filtering oil at least once a day, using a skimmer, allowing oil to cool during slower times, shaking off ice crystals from food, and not salting food above the fryer
  2. Regularly clean fryer oil well
  3. Once a week or as needed, perform a full-tank cleanse
  4. Calibrate the fryer every three months

3. Keep Area Around Fryer Clean

Employees should be trained to maintain a clean area around the fryer at all times. Spilled oil on the floor can quickly become slippery, causing an employee to slip and fall, and dirty vent hoods can cause fires, so make sure those are regularly cleaned. Another way to minimize slippery floors is to invest in non-slip mats with holes and require employees to wear non-slip shoes.

It’s also important to keep plastic away from fryers as hot oil can quickly melt plastic, creating a hazard. Utensils used in fryers – such as spatulas and mesh skimmers – should be stainless steel – not plastic. Also, avoid using plastic equipment – such as buckets - to clean fryers.

4. Use Fryer Baskets

Use commercial-grade fryer baskets designed for your fryer to hold and drop food into the hot oil. Although many restaurant kitchens use the word “drop” to describe adding food to hot oil, actually dropping the food or a fryer basket into hot oil can cause the oil to splash out. Gently lower the baskets into the oil to avoid burning someone or creating a slippery floor.

5. Keep a Class K Fire Extinguisher

Water doesn’t put out oil fires. Therefore, a Class K fire extinguisher - made specifically for fires involving cooking media, such as fats, grease, and oils – should be easily accessible. And all employees should be trained on how to use a fire extinguisher properly.

Commercial deep fryers are a staple in most restaurant kitchens – from food trucks selling French fries to upscale restaurants serving fried quail eggs. Following these tips will help keep your employees and your kitchen safe and help improve your bottom line.

Get a Free Restaurant Insurance Quote!

The independent agents at American Insuring Group specialize in Restaurant Insurance, so we can make sure you have the right insurance at the lowest price. Give us a call today at (800) 947-1270 or (610) 775-3848 or connect with us online to get a free insurance quote.

Tags: Restaurant Insurance, Restaurant Insurance Reading PA, Restaurant Safety, Restaurant Insurance Costs

The Real Cost of Employee Injuries in Restaurants

Posted by David Ross on Fri, Apr 23, 2021

Reduce your restaurant insurance costs in Philadelphia, Harrisburg, Reading, Allentown and throughout PA with these tipsWorkplace injuries do more than increase your Restaurant Insurance costs. They cost your business in many other ways, such as lost productivity, lower morale, and more. The National Safety Council (NSC) estimates the “total economic costs of work-related deaths and injuries” in 2019 at $171 billion, $1,100 per worker, and $1.2 million per death. Those figures include “income not received or expenses incurred because of fatal and nonfatal PREVENTABLE injuries.”

The good news – as the NSC points out – is that many of these injuries are preventable. Here are seven ways to minimize the risk of injuries – and the ensuing costs – in your kitchen. 

Suitable Attire

Ensuring your employees are appropriately dressed can go a long way to preventing accidents and protecting the quality of the food you serve. 

Providing or requiring closed-toed, non-slip shoes is essential to keeping workers safe in the kitchen. Closed-toed shoes help prevent cuts from falling knives and burns from hot oil. Non-slip shoes help prevent slips and falls. According to the Centers for Disease Control and Prevention (CDC), 27% of the nonfatal work injuries in 2018 that resulted in days away from work were related to slips, trips, and falls. 

Personal Protective Equipment – such as gloves, oven mitts, and aprons – help prevent injuries such as burns. Properly-fitting uniforms - such as chef coats, cook shirts, and aprons – can help protect employees and minimize injuries. 

Professionally laundered uniforms have been shown to provide superior cleanliness as opposed to home washing machines. Hats and hairnets keep hair out of the way and prevent food from falling into the food. 

Non-Slip Mats

Again, 27% of work injuries result from slips, trips, and falls, and restaurant kitchens tend to be high-paced, busy places with employees constantly on the move. Therefore, anything you can do to keep your employees from slipping, tripping, or falling is essential to kitchen safety, making non-slip mats crucial for any restaurant kitchen. 

Proper Ventilation

“Having proper ventilation for your restaurant is imperative for employee and customer health as well as food sanitation,” FSR magazine states. “Improper ventilation can result in safety violations, higher utility bills, decreased employee productivity, and even flaring tempers from customers as well as employees. It can also result in loss of traffic due to unpleasant odors or uncomfortable conditions.” 

Fire Suppression System

According to the U.S. Fire Administration, “Restaurant fires accounted for about 6 percent of all nonresidential building fires reported to fire departments each year. These fires resulted in an average of less than one fatality per 1,000 fires, 11 injuries per 1,000 fires, and $23,000 in loss per fire.” 

Deep fryers are involved in one out of ten kitchen fires. Pouring water on a grease fire is not a good idea as it can cause the oil to splash and spread the fire, and the vaporizing water may carry grease particles, which can spread the fire further. 

Proper maintenance and cleaning of deep fryers help minimize the risk of fires, and installing a fire suppression system helps ensure that if a fire does occur, it is put out quickly and safely. 

Equipment Guards

Kitchen Equipment, such as mixers, grinders, and slicers, are an essential part of most commercial kitchens, but they also present a safety risk. In a fast-paced environment or without proper training, accidents can happen. An easy way to avoid cuts or amputations is installing appropriate guards that keep fingers and hands out of harm’s way. 

Appropriate Signage

Signage can draw attention to potential hazards – such as a wet floor – and prevent injuries. 

Proper Cleaning

Good sanitation should be a top priority in any kitchen. One uncleaned filter can cause a fire. A spill that isn’t immediately cleaned can cause an employee to slip and fall. 

Employees need to be trained on how to clean surfaces, equipment, and floors properly. Daily, weekly, monthly, and yearly cleaning checklists and schedules should be strictly adhered to. 

When Injuries Can’t be Prevented

Sometimes, despite your best efforts, an employee is injured. Or a customer gets sick from a foodborne illness. Or a fire damages your kitchen. The right insurance helps protect you, your business, your customers, and your employees. 

Give one of the experienced agents at American Insuring Group a call at (800) 947-1270 or (610) 775-3848 or connect with us online. Not only will we ensure you have the right insurance, but we’ll also ensure you get it at the lowest cost.

Tags: Restaurant Insurance, workers comp insurance, Restaurant Insurance Reading PA, Restaurant Safety, Restaurant Insurance Costs

Minimize Food Delivery Risks for Lower Restaurant Insurance Costs

Posted by David Ross on Mon, Mar 29, 2021

Minimize Food Delivery Risks for Lower Restaurant Insurance Costs in Philadelphia, Reading, Lancaster, Pittsburgh, Erie, PA and beyond.If you want to manage the cost of Restaurant Insurance, you must manage risk. Food delivery, which has skyrocketed since the pandemic began, poses new risks that need to be addressed. 

According to SevenRooms, two in five restaurants began offering food delivery services due to pandemic-related closures in 2020. Many turned to third-party delivery services as restaurants that did not formerly offer food delivery scrambled to adjust. 

In 2020, more than 45 million Americans used a food delivery app - a 25% increase over 2019. Between 2019 and 2020, Grubhub grew its customer base by 35%. On average, consumers have two delivery apps on their phones that they use three times per month. However, most off-premise orders - 78% -were still placed directly with the restaurant, and only 22% were placed through third-party platforms. 

Experts and three in ten restauranteurs do not expect the demand for food delivery to decrease significantly in 2021 once indoor dining is back to full capacity. So, whether you hire your delivery people or use a third-party, it looks like food delivery is here to stay. 

Two of the most significant risks with food delivery are food safety and food quality, which should always be a top priority with any restaurant. Ensuring the safety and quality of the food you serve in-house is challenging enough. Start shipping that food off with employees and third-party drivers in extreme weather conditions, and you have a whole new set of challenges. Fortunately, there are several steps you can take to help minimize those risks. 

Temperature

When it comes to both safety and quality, temperature is a key component. To begin, you'll want to keep food safe before it's picked up. Timing drivers and food delivery isn't an exact science. Keep cold foods in the fridge or cooler and hot foods in a warmer, only transferring the food to the driver at the last possible moment. 

Then consider how you keep hot foods hot during frigid temperatures and cold foods cold during hot temperatures. You may need to invest in insulated food delivery bags, coolers, ice packs, food warmers, or heat packs. 

The packaging you use can also make a difference. For example, Styrofoam containers are good insulators and help keep food hot; however, they aren't considered as environmentally friendly as some of the other options. Aluminum foil also holds in heat, keeps steam from escaping, and is relatively inexpensive but not appropriate for all food types. On the other hand, a vented container helps reduce moisture buildup, which helps keep french-fries from becoming soggy. 

Hot food should never be packaged in the same container as cold food. At the most basic level, that means not putting ice cream and hot soup in the same bag. But also consider keeping foods within the same meal separate. For example, a cold salad with hot chicken might not fare too well in a 15-30-minute car ride, so you may want to consider keeping the chicken in a separate container and allowing the diner to mix the two. This will help minimize cross-contamination and result in a more tasty and appealing salad. 

Prevent Food Tampering

You know what it's like driving home with hot fresh French fries in your car. They smell so good, and your mouth begins to water. You can't wait to get home and dig in, and you may even "steal" a few fries to hold you over until you get home. Many food delivery drivers face the same temptation. 

Your customers would probably be shocked to discover that a survey conducted by US Foods found that nearly 30% of delivery drivers are snacking on the food they're delivering. Gulp! 30%! One way to avoid food tampering is with tamper-evident labels. If a driver tries to open a package with a tamper-evident label, the seal is broken, and it's clear the food has been tampered with. 

Choose Your Drivers or Third-Party Delivery Company Carefully

Hiring your own drivers gives you more control over your customers' experience, but finding good drivers can be challenging. Finding good drivers starts with the hiring process, developing specific protocols, and focusing on training. TouchBistro offers more tips. 

If you're working with a third-party delivery company, make sure drivers are provided appropriate equipment for maintaining temperatures and that they aren't making too many stops before delivering your food. Restaurant Clicks offers more tips. 

Get the Right Restaurant Insurance

Despite every precaution you take, things happen. A customer gets food contamination, one of your drivers is in an accident, someone hacks into your system and accesses customer data. 

The right Restaurant Insurance – such as Liability, Commercial Auto, and Cyber Insurance - will protect your business if/when something does happen. Give one of the American Insuring Group's independent agents a call at (800) 947-1270 or (610) 775-3848 or connect with us online.

Tags: Restaurant Insurance, Restaurant Liability Insurance, Restaurant Insurance Costs

PPE to Lower Insurance and Other Operating Costs in Restaurants

Posted by David Ross on Sat, Mar 13, 2021

PPE to Lower Insurance Costs in Restaurants in Cities Throughout PA, including Philadelphia, Reading, Pittsburgh, Lancaster, Lebanon, Harrisburg, Allentown and beyond.Restaurant Insurance helps protect your business if something bad happens. If a fire destroys your kitchen, Property Insurance will help you rebuild your kitchen. If an employee is injured on the job, Workers' Compensation Insurance will help pay for medical bills and lost wages and help protect you against accident-related lawsuits. 

Insurance is vital to any business's health and success, but wouldn't it be better never to have had a fire in your kitchen or an employee injured on the job? Benjamin Franklin had it right when he said, "An ounce of prevention is worth a pound of cure."  

One way to prevent many workplace injuries and even help protect your customers is by providing appropriate Personal Protective Equipment (PPE) to your employees. The Occupational Safety and Health Administration (OSHA) has PPE standards that require employers to provide specific PPE, but we recommend going beyond those basic requirements.  

While this will mean a higher up-front cost, you will make up much (if not more) of that cost by lower insurance costs, higher employee morale, productivity, fewer lost workdays, etc.  

What is Personal Protective Equipment (PPE)?

OSHA defines PPE as "equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards."  

Standard PPE used by restaurant workers include the following:

  • Gloves – dishwashing, cut-resistant, and freezer
  • Oven Mitts
  • Aprons
  • Anti-Slip Shoes 

COVID-19 has introduced a new PPE requirement – masks. 

What is Appropriate PPE?

The best way to determine appropriate PPE for your employees is to look at any potential safety (knives, ovens, and slippery floors), ergonomic (repetitive tasks or heavy lifting), or other health hazards (noise, chemicals, heat, and stress).  

Once those hazards are identified, consider controls your restaurant can put in place to keep workers safe. OSHA recommends asking three questions. Here's an example. 

Many restaurant workers get burned cleaning fryers or lowering frozen food into deep fryers.  

  1. Is there a way to remove the hazard? Install grease pans that dump automatically for cleaning. 
  2. What improvement in work practices would help? Train workers on the importance of shaking ice crystals off frozen foods before putting them into the deep fryer to avoid splattering. 
  3. What protective clothing or equipment would help? Gloves, sleevelets, and long aprons. These need to resist heat and grease to at least 400º F for anyone working with fryers. 

Other PPE Considerations

PPE should be appropriately cleaned and maintained and should properly fit the employee using it. A PPE program should be implemented that addresses hazards and the selection, maintenance, and use of PPE. It should also include employee training and monitoring to ensure it is effective. 

Training should teach employees on the proper use of PPE, such as…

  • When PPE is needed
  • What PPE is necessary
  • How to put PPE on, adjust it, wear it, and take it off
  • The limitations of PPE
  • Proper care, maintenance, useful life, and disposal of PPE 

The proper use of PPE will protect your greatest assets – your employees, minimize injuries, and lower insurance costs.  

Another Way to Save on Restaurant Insurance

Another way to lower your Restaurant Insurance costs is to work with an agency – like American Insuring Group - specializing in Restaurant insurance. Our independent agents will compare your insurance cost with several companies to ensure that you pay the lowest price for your coverage.

Give us a call today at (800) 947-1270 or (610) 775-3848 or connect with us online for a free Restaurant Insurance quote! 

Tags: Restaurant Insurance, workers comp costs, Restaurant Safety, Restaurant Insurance Costs