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Every employer is responsible for insuring a safe working environment for his or her employees. If you’re in construction, workplace safety should move to the top of your priorities because more than 20% of the work-related fatalities in 2013 occurred in the construction industry. 

STEP #1: Identify Construction Safety Hazards

First, you need to identify potential hazards.  OSHA lists the following hazards for individuals in the construction industry:

1. Falls (from heights),
2. Trench collapse,
3. Scaffold collapse,
4. Electric shock and arc flash/arc blast,
5. Failure to use proper personal protective equipment, and
6. Repetitive motion injuries.

STEP #2: Address Construction Hazards

Next, you need to address those hazards.  OSHA has identified the following as some of the most frequently cited hazards:

1. Scaffolding – Approximately 2.3 million construction workers regularly use scaffolds, and it is estimated that 4,500 injuries and 50 fatalities related to the use of scaffolding occur each year.  To help avoid some of these injuries and fatalities, you need to ensure that scaffolding is erected by a competent person using stable supports on solid footing and that it is inspected regularly.  Scaffolding should be sound; located at least 10 feet from electric power lines; equipped with guardrails, midrails, and toeboards; and accessible by ladders or stairways.
    
2. Fall protection – Falls account for the greatest number of fatalities in the construction industry.  They’re caused by unstable work surfaces, failure to use fall protection equipment, and human errors.  Using guardrails, fall arrest systems, safety nets, covers and restraint systems, you can prevent many deaths and injuries caused by falls.
    
3. Ladders – there are approximately 24,882 injuries and 36 fatalities each year due to falls on stairways and ladders used in construction.  To avoid some of those falls, you need to use the right ladder for each task, inspect ladders regularly, ensure that ladders are long enough to safely reach the work area, and never over-load ladders. 
    
4. Head protection – You need to ensure that workers wear hard hats where needed to reduce serious head injuries that can result from blows to the head, from falling objects, or other hazards.
    
5. Hazard communication – In order to avoid chemical burns, respiratory problems, fires and explosions caused by not recognizing the hazards associated with chemicals, you should maintain a Material Safety Data Sheet (MSDS) and make the information accessible to employees.  Plus, you need train employees on how to read those MSDS and provide personal protective equipment, a written spill control plan, and spill clean-up kits.
    
6. Electrical – Electric shock, electrocution, fires, and explosions can be serious workplace hazards in the construction industry.  To avoid these hazards in your workplace, ensure that all electrical tools are properly grounded and extension cords have grounding prongs, locate and identify all overhead electrical power lines and inspect and ensure that equipment and materials never come within ten feet of those lines,  and maintain all electrical tools and equipment.

Ensuring the safety of your employees is important to the health and safety of your employees and the health and safety of your business.  Neglecting the safety of your employees can cause lawsuits, higher health insurance premiums, higher construction insurance premiums, and higher workers compensation premiums and related costs. 

Get the Right Construction Insurance

To learn more about reducing your construction insurance costs while acquiring quality insurance protection, contact an American Insuring Group agent at (800) 947-1270 or (610) 775-3848. We're Independent Insurance Agents, so we're free to shop among many competing insurance carriers to find the right insurance at the best price, including construction insurance, worker's compensation insurance, and every other type of insurance your business may need. Contact us today. 

On average, thirteen Americans are killed on the job every single day of the year and nearly 4 million workers are seriously injured on the job each year.  Under the Occupational Safety and Health (OSH) Act, employers are responsible for providing a safe working environment.  Furthermore, employers “MUST provide their workers with a workplace that doesn’t have serious hazards and must follow all OSHA safety and health standards.”  

Good for Employees and Good for Workers Compensation Insurance Rates

Obviously, this is the right thing to do, but the fact is that providing a safe work environment also helps the employer by providing more healthy, happy, and prosperous employees; lower absenteeism; and lower workers’ compensation costs. 

Safety Training Applies to Every Job

Safety is probably top of mind in industries such as construction where more than 20% of the fatalities in 2013 occurred.  But working in an office also comes with its share of hazards, such as slipping and falling, misusing equipment, stacking and lifting, and poor lighting.  Whether your employees sit behind a desk inputing data all day or climb 100 foot poles to work on electrical wires, all employees should receive workplace safety training appropriate to the type of job they perform. 

Here are 10 Training Guidelines for Safer Employees and Lower WC Costs:

1. Educate new employees about company safety and health policies and emergency procedures.
    
2. All employees should be trained on the specific hazards of their jobs.
    
3. Retrain employees when equipment or processes change and when employees change jobs or return from a long absence.
    
4. Adapt training to your audience.  Different people learn in different ways, so use a variety of teaching methods, such as hands-on, lecture, discussion, videos, etc.
    
5. Consider reaching out to local organizations, such as fire departments or medical facilities to help you with training.
    
6. Educate management about key workers’ compensation concepts and how workers’ compensation expenses impact the business.   
    
7. Arrange small-group employee training events to allow for discussions.
    
8. Include information about who a worker should contact in the event of a work-related injury and what their responsibilities are if they see an injury occur.
    
9. Ensure that workers sign off on an in-service acknowledgement showing they have received training.
    
10. Check out OSHA’s website - https://www.osha.gov/dte/index.html - for training courses, educational programs and training materials.  OSHA offers a wide selection of training courses and educational programs to help broaden worker and employer knowledge on the recognition, avoidance, and prevention of safety and health hazards in the workplace.

Get the Right Workers Compensation Insurance Protection

To further protect your company and your employees, contact Amerian Insuring Group at (800) 947-1270 or (610) 775-3848 to learn more about business insurance options, including worker's compensation insurance and more.

Is a Pet-Friendly Workplace Right for Your Business? Understand the Benefits, Risks, and Business Insurance Needs.

Thirty-nine percent of households have dogs, so it’s no surprise that more companies – including Google, Etsy, and Build-A-Bear Workshop – are allowing employees to bring their dogs to work.  After all, Congress has been dog friendly since the 19^th century.  And, according to a survey conducted by the American Pet Products Manufacturers, 17 percent of Americans work at pet-friendly companies. What are the benefits? What are the risks? Does your business insurance adequately cover the risks? You should know the answers to these questions before implementing a pet-friently workplace policy.

Pet-Friendly Workplace Benefits

Offering a “bring your pet to work” policy can definitely have its advantages.  It has been shown to lower employees’ stress levels and absenteeism; boost morale and create a more positive work environment; improve job satisfaction, which improves retention; encourage people to work longer hours; attract new employees by standing out among the competition; and offer opportunities for exercise and non-work-related interaction among employees. The Centers for Disease Control and Prevention cites dozens of animal experts who report that pets can decrease blood pressure and cholesterol levels as well as increase opportunities for exercise and socialization.

Pet-Friendly Workplace Risks

If you’re considering opening the doggie door on your business, there are a few things you should consider.

• If you lease your workspace, make sure the landlord allows pets.

• If any part of your business involves the handling of food or beverages or offering personal care services, such as day care or elder care, check licensing bureau regulations.

• An animal allergy may be considered a disability under the Americans with Disabilities Act (ADA) of 1990. If you ignore or don’t make reasonable accommodations for an employee who is allergic to animals, you could open your business to potential ADA liability.

• People who are afraid or uncomfortable around pets can also create possible ADA liability. A former mail room clerk from Foodarama Supermarkets in New Jersey brought an ADA claim in which she alleged that her former supervisor occasionally brought his house cats to the office, despite the fact that the employee had previously informed him of her condition as an ailurophobe (a person who is afraid cats).  Although courts are reluctant to find liability under strict liability statutes or under ADA accommodation laws, an employer could still face the expense of defending such a suit if they allow pets in the office.
• A pet can bite another employee, customer, or delivery person.

• A pet can damage or destroy property, such as carpets, computers, and other office equipment and furniture, or even “eat your presentation."

Business Insurance and Other Ways to Keep Your Business Out of the Doghouse

• Have open discussions with your employees about concerns, such as allergies, accidents, etc., and how you will accommodate them.

• Create and enforce a comprehensive written pet policy.

• Require that employees prove that their pets will respond to basic commands, such as “sit” and “stay.”

• Limit the number of pets allowed in the workplace at one time.

• Enforce a zero tolerance for aggressive pets that growl, bark, chase, or bite.

• Establish pet-free zones.

• Require that pet owners show that vaccinations are up to date and that pets are licensed and free of parasites and insects.

• Require proof, in writing, that pet owners have sufficient home owners’ or renters’ insurance to cover damage caused by their pet and carefully check exclusions.  Some policies have a business-pursuit policy exception and some exclude certain breeds, such as Pit Bulls and Rottweilers. 

• Consider indemnification in case your business gets sued.

• Ensure that your business insurance will cover any liability associated with pets in the office. 

Contact Us for the Right Business Insurance Protection to Support a Pet-Friendly Workplace

A pet-friendly workplace isn’t right for every business, but if you decide that it could be a good fit for your company, your first step should be contacting the independent insurance agents at American Insuring Group at (800) 947-1270 or (610) 775-3848. We offer business insurance protection from competing insurance providers. We'll help you find the right policy at the right price. Contact us today.

Will Your Restaurant be Held Liable for Accidents? How Much Can Restaurant Insurance Help?

Let’s say you own a restaurant.  One night, a group of friends enjoy dinner and a few drinks at your restaurant.  They decide to go to a club where they dance and consume more alcohol.  Then, they go to a corner pub to wind down with a few more drinks.  On the way home, one of those friends causes an accident that injures or – God forbid – kills someone in the process.

Who is responsible?  You and your restaurant?  The club?  The pub?  That depends on which state your restaurant is located.  If it’s in Nevada, none of the establishments will be held responsible for injuries caused by intoxicated patrons; all of the responsibility lies with the person directly causing the injury.   However, many other states place the responsibility elsewhere.

Pennsylvania’s Dram Shop Statute

In Pennsylvania, all of the establishments could be held responsible – even your restaurant.  Under Pennsylvania’s Dram Shop Statute, a licensed drinking establishment can be held liable for injuries caused by intoxication if the establishment served alcohol to a visibly intoxicated individual or to a minor.

Not only could you face administrative and criminal fines and penalties, but you could also be sued in civil court for damages that person might cause after leaving your establishment.  You could lose your liquor license. If you serve alcohol to a minor, the establishment's owner, operator, or the server could face a term of imprisonment of three months to one year, a fine of up to $5,000, or both.

Determining whether a server should have realized the extent of a patron's intoxication is fuzzy.   How the alcohol affects a person is what matters, not how many drinks were consumed. 

When is a Driver Considered Legally Drunk in Pennsylvania?

• Non-commercial drivers age 21+ are considered legally drunk when their blood alcohol level is .08 or more.
• Drivers of commercial vehicles are legally drunk when their blood alcohol concentration is .04 percent or greater.
• School bus drivers are legally drunk when their blood alcohol level is .02 or more.
• Drivers under 21 are legally drunk when their blood alcohol concentration is .02 or more.

How to Protect Yourself, Your Employees, and Your Business

If your establishment serves alcohol, all of your servers and managers should undergo some type of training in alcohol service, such as the National Hospitality Institute’s Techniques of Alcohol Management or Pennsylvania’s Responsible Alcohol Management Training Program (RAMP).

RAMP, created by the Pennsylvania Liquor Control Board, helps licensees – such as restaurants, hotels, clubs, and distributors - and their employees serve alcohol more responsibly.  RAMP certification offers practical advice on detecting fake IDs, using the FEAR method of carding, and identifying a “visibly intoxicated patron.”

But, what if that person was not intoxicated when he or she left your restaurant and is of a legal drinking age?  You could still be held responsible.  If an incident does occur, your best defense is a written policy and documentation that you adhere to that policy.  Review the policy with your employees regularly. 

Liquor Liability Insurance - Important Restaurant Insurance Protection

Liquor liability insurance can be an invaluable form of restaurant insurance protection. It can help protect your restaurant business from highly damaging lawsuits into the millions of dollars resulting from property damage and injury caused by intoxicated customers who purchased alchohol in your establishment.

These policies may differ significantly by insurance provider in terms of costs and coverage details. This is why you should consult the independent insurance professionals at American Insuring Group. We offer policies from competing insurance companies. We'll help you find the right restaurant insurance policy at the right price. 

Contact an American insuring Group agent at (800) 947-1270 or (610) 775-3848 to find more ways to protect your business with the right restaurant insurance.

Protecting Your Baby - Business Insurance and Beyond

Business insurance is important because if you’re a small business owner, chances are good that you have a lot of heart, sweat, and maybe even a few tears invested in your business. Sometimes, your business becomes your “baby” – something that you want to protect from danger, just like you protect your family.  Aside from getting good commercial insurance coverage, how do you go about protecting “your baby” from outside threats, such as fire, flood, or theft? 

Preparation is the key.  It determines if and how quickly a business can recover from a set-back.  Unfortunately, many small businesses don’t prepare and don’t have a plan to protect their business from outside threats.  Start your plan NOW with these four tips:

1. Keep Your Eyes Open
You should monitor your place of business for suspicious activity 24/7. Security cameras can be used for two purposes: investigation and deterrence. Surveillance cameras are a cost-effective way to keep an eye on your business even when you aren’t there.  Some security cameras have DVR or remote monitoring capabilities, which allow you to watch, record and/or play back video.

Types of security cameras include…

Infrared (IR) security cameras

Dome cameras

Pro box cameras

Pan tilt zoom cameras

Hidden cameras

Click here for security camera basics.

2.  Be Armed with Alarms
Many commercial codes regulate smoke and carbon monoxide (CO) protection. Depending on the size and layout of your business, consider upgrading or adding smoke and CO detectors to ensure that you and your employees are properly alerted in case of an emergency. If your business is home-based, remember that the National Fire Protection Association a smoke alarm in every bedroom, outside each sleeping area and on every level of the home, including the basement. 

3. Protect Your Company Files
The loss of certain data could force your business – particularly if it is a small business – out of business. All essential paper documents, such as employee files, leases, insurance and tax documents should be kept in a fire-resistant and waterproof safe.  No safe is foolproof; however, they do give a degree of protection to your paper documents.  Here are some tips about buying a safe from SentrySafe, the nation's largest safe manufacturer.

Today, it’s simple and inexpensive to back up electronic files, so that you can access them even if your entire office building was under water or engulfed in flames.  Electronic files should be backed up daily to an external hard-drive, a CD, a DVD, and/or a USB Flash drive that is stored somewhere outside your business, or - better yet - backed up online.  This way your files are still accessible if one of your computers is damaged or stolen.  There are several online backup services that will automatically backup your data on a regular basis without your lifting a finger. 

4.  Safeguard your Computers
Cyber security isn’t only a concern for big corporations, like Target and Home Depot.  Small businesses can be just as vulnerable, so you need to keep operating systems, web browsers and anti-virus packages up-to-date. Don’t put off those update reminders that pop up on your screen; it’s important to update them regularly to prevent malicious software attacks on your computer and network.  Cyber threats are becoming increasingly sophisticated and can’t be ignored.

Implementing these four safety measures can help provide peace of mind that your “baby” is safe and allow you to focus on your business and your customers. 

The right business insurance can also help provide peace of mind (you might even sleep as sound as a baby!), so contact American Insuring Group at (800) 947-1270 or (610) 775-3848 to find out how insurance can provide additional protection for your “baby.”

The Birth of Managed Care for Controlling Health Insurance Costs

Managed health care started to become commonplace in the US after the enactment of the Health Maintenance Organization Act of 1973, which was created in an attempt to control health care medical insurance costs by stimulating greater competition within health care markets.  It marked a significant shift in the US health care industry by introducing the concept of for-profit health care to an industry that was traditionally not-for-profit. 

Many believe that managed care helped control medical cost inflation in the late 1980s.  On the other hand, many believe that these cost-control efforts also caused the health care industry to become more interested in saving money than in providing quality health care.  Whatever you believe, the fact is that managed health care has become ubiquitous in the US, with 90 percent of insured Americans enrolled in plans with some form of managed care, according to America's Health Insurance Plans.

So What is Managed Health Care?

Managed health care plans are a type of health insurance. Managed Care Organizations (MCOs) establish contracts with doctors, hospitals, clinics, and other health care providers such as pharmacies, labs, x-ray centers, and medical equipment vendors at a reduced cost.  These health care providers and medical facilities are known as the plan’s “network.”  Managed care health insurance plans typically cover a wide range of health services – from preventative care to diagnosis and treatment of illnesses. 

There are Two Basic Types of Managed Care Health Insurance Plans:

• Health Maintenance Organizations (HMO) – HMOs require you to use their "network" of hospitals and doctors only. Coverage is usually broader, with less out-of-pocket expense, but is more restrictive than a PPO. "Out of network" medical expenses are not covered under an HMO medical insurance plan.

• Preferred Provider Organizations (PPO) – PPOs give you an incentive to use their "in network" hospitals and doctors. You can choose to go "out of network," which gives you freedom of choice, but usually with a higher deductible and co-insurance out-of-pocket expense than other forms of medical insurance.

Health Insurance and Worker’s Compensation Insurance Objectives

General health insurance and worker’s compensation have two slightly different objectives.

Health insurance (including managed health care) is "coverage that provides for the payments of benefits as a result of sickness or injury,” according to the Health Insurance Association of America.  It provides coverage for medications, visits to the doctor or emergency room, hospital stays and other medical expenses. 

Worker’s Compensation Insurance covers employees for work-related injuries, including not only medical expenses, but also lost wages incurred due to a work-related accident or injury.  Keep in mind that while Worker’s Compensation only accounts for about three percent of a company’s total health care costs (about $111 billion), more than half of that $111 billion is paid in lost wages.  Therefore, in addition to providing health care for employees, another objective of Worker’s Compensation Insurance is to get employee’s back to work.

How Can Managed Care Help Reduce Workers Compensation Insuance Costs?

By using some of the techniques used in managed care, companies can provide quality medical services to injured workers and get employee’s back to work. 

Some of these techniques include:

• Medical Case Management
• Provider Network
• Precertification
• Record Analysis
• Utilization Review
• Fee Schedule Compliance
• Independent Medical Evaluations

Managed Care Worker's Comp Insurance Savings Example

John is an employee for XYZ Manufacturing.  His normal job is lifting 50-lb bags onto a truck.  One day, while he’s lifting one of those bags, he twists his back, which causes a lower back injury.  The physician advises John not to lift anything over 20 pounds.  Using managed care techniques, John could go back to work on light duty rather than missing work completely, saving XYZ Manufacturing the cost of lost wages for John.

How to Save on Quality Health & Worker's Compensation Insurance

For more information about MCOs and Worker’s Compensation Insurance and to find the right insurance for your business, please contact American Insuring Group at (800) 947-1270 or (610) 775-3848. 

We have been supplying affordable, high-quality worker's compensation insurance and health insurance for over 25 years. And, as a Trusted Choice independent insurance agent we specialize in offering multiple insurance offerings from competing insurance brands. We'll help you get the right coverage at the the right price. Call today.

What is Builder's Risk Insurance?

Builder’s Risk Insurance (a.k.a. Course of Construction Coverage) is property insurance that covers damage to a building during construction.  It may cover just the structure itself, or it can include materials, fixtures, and/or equipment being used in the construction or renovation of the building.  

Why Builders and General Contractors Need It

Builder’s Risk Insurance is often required by lending and municipal authorities. It can be required as a condition of many contracts, and it can apply to both new project construction and remodeling projects.  It protects the custom builder or general contractor from financial loss due to damage.  Builder’s Risk Insurance is sometimes purchased by the ultimate owner of the property, the lending institution, or others.

What Does it Cover and How Much Insurance is Needed?

Most Builder’s Risk Insurance policies cover damage caused by fire, explosions, lightning, hail, theft, vandalism, and damages by aircraft and vehicles. The amount of coverage should represent the total value of the structure, including labor costs and the cost of raw materials; however, the cost of the land value should not be included.  The construction budget is a good way to determine the amount of coverage needed.

It is normally taken for a period of three, six, or twelve months, but can be extended if the duration of the construction exceeds the duration of the policy, but only one extension at a time is possible.  Builder’s Risk insurance is intended to cover unforeseen damage during the construction period only.  Coverage should be effective prior to when the materials are delivered to the job site.

Once the work has been completed and the property is ready for use or occupancy, the policy terminates.  Once the Builder’s Risk coverage has expired, the new owner should take out permanent property insurance, such as a home owner’s insurance policy or a commercial property insurance policy.

What Doesn’t it Cover?

Generally, Builder’s Risk Insurance does not cover damages caused by earthquakes, employee theft, water damage, contract penalty, flood, wind, war, government intervention, damage to property left in the open, or machinery breakdown.  It also doesn’t cover damages that occur as the result of inferior quality materials, inefficient design or planning, or faulty workmanship. 

Tools and equipment are not covered.  Builder’s Risk Insurance doesn’t cover for liability or accidents that occur at the site.  It’s also important to note that Builder’s Risk insurance doesn’t cover property belonging to other people, such as sub-contractors. 

Coverage Extensions for Builder's Risk Construction Insurance

Sometimes coverage extensions are needed or recommended, such as… 

• Property in transit to worksite
• Scaffolding while located at the insured location and pertaining to the insured company
• Property in temporary storage that will be used or installed in the insured location and pertaining to the insured company
• Debris removal that’s a result of damage caused by a covered incident
• Valuable papers, such as site plans or blue prints.

Get the Right Construction Insurance

Whether you need general contracting insurance, contractor workers’ comp, builder’s risk insurance, or any other type of insurance, we have you covered.  We’ll take a close look at your business; recommend the right insurance for you, then (after shopping many competing insurance brands) offer you the best insurance protection at the best price.

To get started with the right contractor insurance for your business please contact us at (610) 775-3848 or (800) 947-1270

Worker's Compensation Insurance Costs

According to a recent U.S. Bureau of Labor report, Workers’ Compensation accounts for 2.8 percent of the total cost of a production, transportation, or material moving employee’s compensation and 3 percent for construction and maintenance employee’s compensation.  Businesses interested in reducing those percentages do what they can to improve workplace safety; thereby, reducing the number of workers’ compensation claims and providing a safer and healthier environment for employees.  It’s a win-win situation.

Like Games? Try OSHA’s New Tool to Help Identify Hazards within the Workplace

One of the first steps to creating a safer workplace is to identify potential hazards; if you don’t know a hazard exists, how can it be properly mitigated?  The Occupational Safety and Health Administration (OSHA) has created an interactive, online, game-based training tool to help small businesses effectively identify hazards within the workplace.  This tool, with both an owner and worker mode, is designed to help both company leaders and workers to not only identify hazards, but also learn how to abate and control those hazards. 

Currently, the user can choose between three different scenarios:

• OSHA Visual Inspection Training
• Manufacturing Facility
• Construction

OSHA Visual Inspection Training

The "OSHA Visual Inspection Training" scenario, which contains a saw, industrial chemical mixer, scaffolding and fall protection for inspection, shows users how to identify hazards on items found in the workplace; become familiar with typical hazard categories; and understand common relationships of hazards to equipment components and operations.  It offers the user an opportunity to practice a visual inspection and find hazards. In this scenario, the user can view equipment from 360° to look for hazards. The user can also talk to the employee and observe the employee at work to identify additional hazards.

Manufacturing Facility & Construction

The Manufacturing and Construction scenarios, which focus on the principal skills needed to effectively identify hazards in the workplace and reinforce the key components in the hazard identification process, allow participants to experience the entire workplace. The manufacturing scenario allows the user to be a part of the safety committee in a hovercraft parts manufacturing facility.  In the construction scenario, the user must identify and mitigate hazards to maintain a safe workplace throughout three phases of a construction project.

5 Key Components in the Hazard Identification Process

This tool helps owners and workers understand the five process components in identifying hazards:

1. Collect information: Review all information (manuals, safety data sheets, OSHA data, etc.) you may already have available to find hazards that have already been identified by others.
   
   
2. Inspect workplace: The most basic (yet important) component of inspection is the simple visual inspection. Inspecting the equipment and the surrounding work areas allows the user to look over the equipment without any obstructions that might exist while the equipment is being operated. Certain hazards might only be recognizable when the machine is not in operation.
   
   
3. Observe the operation: Another good way to identify hazards during an inspection is to observe the equipment in operation. Watch the operator and note any hazardous situations. Observing an operation gives the viewer an opportunity to see how the task is actually completed. This can provide insight on additional hazards that would not be recognizable otherwise (positioning of controls relative to the worker, noise and dust levels, by-passing or improper use of safety functions). This can only be done when workers are present and production is underway.
   
   
4. Involve employees: A great way to gain insight into workplace hazards is to talk to the equipment operators. Often, they are aware of issues that may not be apparent during an inspection. Talk to the workers and listen to their feedback.
   
   
5. Investigate incidents: Whenever an incident occurs, use that as an opportunity to learn about hazards that may have been overlooked.

To find out more about this new tool, check out https://www.osha.gov/hazfinder/. 

Lower Your Workers' Compensation Insurance Costs

Let American Insuring Group help you control your workers’ compensation premiums. We're an independent agency representing multiple competing brands of workers' comp insurance, so we can help you find quality insurance at a great price! 

Contact us at (800) 947-1270 or (610) 775-3848. Serving Philadelphia, Reading, Lancaster, Allentown, Harrisburg, Pittsburgh, Erie and beyond.

The Cost of Substance Abuse in the Workplace

The National Council on Alcoholism and Drug Dependence (NCADD) estimates that drug abuse in the workplace costs business owners $81 billion annually.  

Studies show that substance abusers miss work more often, use more sick leave, and arrive late more frequently than their coworkers.  Substance abusers are more likely to injure themselves or others and file more workers compensation insurance claims. 

Double the Worker's Compensation Insurance Cost

It’s estimated that substance abusers cost employers twice as much in medical and workers compensation claims as their drug-free counterparts.  And finally, substance abusers are considerably less productive than their drug-free co-workers. 

Although Pennsylvania does not have a state law that regulates, requires, or prohibits drug testing or any drug-free workplace programs, companies that implement a drug-free workplace initiative can improve their bottom line, increase productivity, and develop healthier employees.  A program may include supervisor training, employee education, drug testing, and/or an Employee Assistance Program (EAP). 

The Cost of a Drug-Free Workplace Initiative

The cost of a drug-free workplace will vary depending on the size of your initiative, your response level, and available community, state, and federal resources.   Costs may include policy development, employee education, management training, employee assistance, and drug testing. 

However, a study of the economic impact of a drug-free workplace initiative in Ohio found significant improvements in job-related performance:

• A 91 percent decrease in absenteeism
• An 88 percent decrease in problems with supervisors
• A 93 percent decrease in mistakes in work
• A 97 percent decrease in on-the-job injuries

Risks of NOT Implementing a Drug-Free Workplace Initiative

The cost of implementing a drug-free workplace program should be weighed against the cost of not implementing a program.  For many small businesses, one serious accident or one troubled employee can cost hundreds of thousands of dollars and jeopardize the future of that company. 

How to Create a Drug-Free Workplace Initiative

• Drug-free workplace policy - Establish written policies and procedures that prohibit the abuse of alcohol or illegal use of drugs. Ensure that all employees and potential applicants read and understand the policy and that compliance with the policy is a condition of employment.  The US Department of Labor has a “Drug-Free Workplace Policy Builder” at http://www.dol.gov/elaws/asp/drugfree/drugs/screen1.asp.
  
  
• Supervisor Training – Supervisors closest to the workforce should be trained on your drug free workplace initiative and their role in its implementation.   They should also be taught the signs, symptoms, behavior changes, and performance problems associated with drug or alcohol abuse and what to do when they see those signs.
  
  
• Employee Education - An employee education session should describe the impact that alcohol abuse and drug use has on the workplace, provide information about addiction and the major drugs of abuse, and include your company’s drug and alcohol policies.
  
  
• EAP – An Employee Assistance Program is a worksite-focused program designed to identify and resolve productivity problems associated with personal problems, such as alcohol and/or drug abuse, which often includes counseling and referral programs.
  
  
• Drug Testing – A drug and/or alcohol testing program may detect or deter drug and/or alcohol use or abuse.  Drug testing works best when used in conjunction with the other initiatives listed above.

Additional Resources:

Centers for Disease Control and Prevention- http://www.cdc.gov/workplacehealthpromotion/implementation/topics/substance-abuse.html

National Institute on Alcohol Abuse and Alcoholism - http://www.niaaa.nih.gov

National Institute on Drug Abuse – www.drugabuse.gov

Contact Us to Improve Your Bottom Line

A drug-free workplace initiative can create a healthier workforce and improve your company’s bottom line, including lowering your workers compensation insurance claims and costs. 

For more information about controlling your workers’ compensation insurance costs, contact us at (800) 947-1270 or (610) 775-3848.

Workers' Compensation Insurance

Workers' Compensation Insurance is a type of small business insurance that is mandatory in most states, and covers employees for work-related injuries. A typical "workers comp" insurance policy pays lost wages and medical expenses incurred due to a work-related accident or injury, while also protecting the employer against accident-related lawsuits. 

What About Dishonest Worker's Comp Claims?

Unfortunately, there are dishonest people in this world, and there are times when a Workers’ Compensation claim should be denied, such as when the employee isn’t hurt on the job or it’s an old injury. 

As many states begin taking a closer look at denials of workers’ compensation claims, now is a good time to evaluate how your company is handling workers’ compensation claims.

Workers' Compensation Claims Processing Tips

While state laws vary, there are some important best practices to follow:

• Keep detailed written documentation about the incident.
• Understand the claim forms, timelines, and the correct state agency to send the paperwork to.
• Ensure that all information on those forms is accurate.
• List a specific legal reason explaining why the claim is being denied and the basis for that denial.
• Provide instructions to the employee about steps he or she can take if they disagree with the denial.

Here are some practices to avoid:

• Don’t simply state, “The injury did not take place. Denied.”
• Don’t disclose Protected Health Information (PHI) without written permission to do so or if required by law.

No One is Perfect. If a mistake is made, here are some best practices to follow:

• Don’t ignore the mistake. Correct it.
• Cooperate with state agencies. 
• Provide complete and detailed responses.
• Continue to keep detailed written documentation.
• Pay close attention to timelines.
• If you aren’t sure about something, consult an attorney.

No business wants to pay penalties for Workers’ Compensation claim denials, so following these best practices can help your business avoid or minimize those penalties.   

How to Get a Great Deal on Worker's Comp Insurance 

American Insuring Group, Ltd. offers cost-effective worker's compensation insurance from a great variety of competing insurance companies, enabling you to get a great deal on high-quality WC insurance. 

For more information about Workers’ Compensation insurance, claims, or denials, contact American Insuring Group at (800)947-1270 or (610) 775-3848.